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  • 1.  End-User has an issue in memo maintenance, can't l

    Posted 12-08-2016 07:46
    End-User has an issue in memo maintenance, can't look up PDF's attached to item memo, she is on a newer windows 10 pc, connected to take a look at it, The item memo maintenance gives error on lookup, ""Location is not available"", the link created shows mapped drive letter, the browse look up doesn't show the mapped drive, but can add the network folder as a UNC path and it works. She doesn't want to have to change all her item memo's to the UNC. Anyone know something in Windows 10 that might cause this? Maybe UAC controls?


  • 2.  RE: End-User has an issue in memo maintenance, can't l

    Posted 12-08-2016 08:32
    Do you have the workstation client defined to ""run as administrator""? RC on the Icon, Choose Properties, Click Advanced Button. Turn on the flag for Run as Administrator. Log in again, does that resolve the issue?


  • 3.  RE: End-User has an issue in memo maintenance, can't l

    Posted 12-08-2016 08:36
    Madeline, thanks, will double check that!


  • 4.  RE: End-User has an issue in memo maintenance, can't l

    Posted 12-08-2016 12:32
    I think Link Maintenance can be used to update the paths in bulk.


  • 5.  RE: End-User has an issue in memo maintenance, can't l

    Posted 12-08-2016 12:43
    Thanks Kevin!, on an older Windows 7 PC the link with the mapped drive works perfect, the new Window 10 PC doesn't like a mapped drive letter in the path for an Item Memo attachment. still scratching my head.