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  • 1.  Empoyees Not getting Emailed Direct Deposit Stub

    Posted 04-08-2020 14:11
    v2019 PR 2.20  The PDF direct deposit stub isn't getting created and emailed to the employee.  I tested the PDF converter and it seems to be working.  What are the most likely causes?

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
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  • 2.  RE: Empoyees Not getting Emailed Direct Deposit Stub

    Posted 04-08-2020 14:28
    Did it use to work?  Are PDF's being created?  Is "electronic delivery" being used during check printing (WAS the issue at one client).  Is the email portal working?  Many places the train can run off the tracks....

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 3.  RE: Empoyees Not getting Emailed Direct Deposit Stub

    Posted 04-08-2020 14:31
    Yes, it used to work, PDF DD stubs were not created last payroll.  Email works for invoices, POs etc.  PR person swears print PDF or electronically deliver was selected.  I am getting ready to shadow her payroll session to see if it happens today.

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
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