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  • 1.  Employee DD Password Email

    Posted 02-05-2019 19:04
    When setting up an employee password for viewing direct deposit stubs, you can email the password with the email button.  It sends:

    Subject: Employee Check Stub Viewing Information
    Body:  Your password for viewing your direct deposit stubs is 'xxxxxx'.

    Can this be changed?  I don't see it in Electronic Delivery Message Maintenance.  Cannot find this in DFDM either.   Client says employees are confused by this, and it would be good to provide a little more information.


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    Jon Parkinson
    Parkinson Accounting Systems
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  • 2.  RE: Employee DD Password Email

    Posted 02-05-2019 19:13
    I haven't come across this.  What version are you working with?  Are you keying in the password or having the system automatically assign it?  It has been a while since I used it, but when I did, I remember the message said "Your password for viewing your direct deposit stubs is your social security number" for the ones that used the SSN.  And when we had the system auto generate passwords, I know the message included the actual password.

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    Mary Jo Krueger
    Senior Software Consultant
    Schenck SC
    Appleton WI
    920-996-1176
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  • 3.  RE: Employee DD Password Email

    Posted 02-05-2019 21:15
    John,  Are you asking about changing the wording on the email template? That was my original thought but now with Mary Jo's response, I am having second thoughts.  My guess is that the template wording is buried somewhere in the program.

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    Jeff Schwenk
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 4.  RE: Employee DD Password Email

    Posted 02-06-2019 00:07
    Yes, I want to change the text and subject of the email notifying employees of the password.  They don't want to use the SSN.

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    Jon Parkinson
    Parkinson Accounting Systems
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  • 5.  RE: Employee DD Password Email

    Posted 02-06-2019 11:25
    You can control the password via Paperless > Form Maint: Additional screen.  It doesn't appear you can control the e-mail that goes to the employees informing them of their password.  I thought maybe it was available in Electronic Delivery Message Maint, but it doesn't appear so.




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    - Brett
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  • 6.  RE: Employee DD Password Email

    Posted 02-06-2019 15:49
    Edited by Shannon Stanley 02-06-2019 16:14
    You can edit the email message under paperless office setup. Electronic Delivery Message maintenance.

    DD stubs form



  • 7.  RE: Employee DD Password Email

    Posted 02-07-2019 08:36
    @Shannon Stanley, I believe that's just for the Direct Deposit e-mails, not for the "Here's your password" e-mail.​

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    - Brett
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