Sage 100

I have a client on Sage v2017 that when they try and PDF a Sales Order using "PDF All" as the output it tries to email the document.  Due the smtp not working it errors out. If all email settings removed from the company maintenance and the enable email in paperless is disable the error shows it is unable to start the email server. This is only happening in one company and if that company is copied the action does not happen in the new company.  I would be happy to hear any thoughts anyone would have as we rebooted the server and rebuild files no changes.

------------------------------
Venessa Griffin
Senior Business Analyst / Team Lead
Net at Work
------------------------------

@Venessa Griffin can you check in paperless office, in Form Maintenance, for the "Sales Order" settings?  
Sage 100 Desktop --> Paperless Office Module --> Setup Menu --> Form Maintenance --> Company Code 
then look to see if somehow a setting that involves the Sales Order Module and Sales Orders is defined to include "Enable Electronic Delivery".  Turning off that check box should fix/resolve the issue. 

------------------------------
Madeline Stefanou
RKL eSolutions, LLC
------------------------------