Customer is on 2017 Advanced and uses Paperless Office. Their process is to print the Register in Sage, it previews in Adobe PDF and they click the Email Button within the PDF to email to a manager.
Not sure what happened in the last couple of weeks (other than windows updates) but 1 employee can no longer do this emailing from within the PDF generated by Sage. If they close the PDF, open it again, they can email via the button. They can print a document to PDF from other programs and email it immediately (without closing the PDF first). Seems to be something in how Sage is generating the PDF on that machine or for that person. Thoughts?
IT has:
Reinstalled her Office Apps
Reinstalled Adobe
Reset the default settings in Adobe Reader
Is planning to set user up on another machine with email profile to see is machine specific.
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Nancy Hanson
Blytheco LLC
Eagan MN
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