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Email Configuration

  • 1.  Email Configuration

    Posted 11-06-2019 14:53
    I have a customer that the email they want to configure is too long for the email field in company maintenance. Has anyone encountered that?

    ---------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ---------------------------------


  • 2.  RE: Email Configuration

    Posted 11-06-2019 21:17
    You mean the body of the email (message)?  Check with @Todd Martin.  His company has a paperless email enhancement that may work.
    ​​​

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 3.  RE: Email Configuration

    Posted 11-06-2019 22:12
    See if this is what you are talking about. http://wiki.mbabsi.com/doku.php/enhancements/sage100/paperless/cs100p-htmladv
    Our enhanced html will allow the message body to be any size file you can make.

    ------------------------------
    Todd Martin - President
    MBA Business Software (https://www.mbabsi.com)
    ------------------------------



  • 4.  RE: Email Configuration

    Posted 11-07-2019 05:53
    Nope...I am talking about the length of the USERID in the Company Maintenance. 
    This customer's email is cuentasapagarcr@sachschemical.com
    co maint


    ------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------



  • 5.  RE: Email Configuration

    Posted 11-07-2019 06:47
    OK so your issue is related to the setup. So our enhancement wouldn't help in your case.

    ------------------------------
    Todd Martin - President
    MBA Business Software (https://www.mbabsi.com)
    ------------------------------



  • 6.  RE: Email Configuration

    Posted 11-07-2019 09:32
    v2019 has that field as 254 characters.


    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 7.  RE: Email Configuration

    Posted 11-07-2019 09:41
    They are in 2017...let me check there.....

    Lourdes Sobrino-Izcoa
    787.485.9638




    On Thu, Nov 7, 2019 at 10:34 AM -0400, "Kevin Moyes via 90 Minds, Inc."


    ------Original Message------

    v2019 has that field as 254 characters.


    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------


  • 8.  RE: Email Configuration

    Posted 11-07-2019 09:43
    v2018 has 30.  They made the improvements in v2019.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 9.  RE: Email Configuration

    Posted 11-07-2019 09:30
    v2019 increases the email body field size, to allow for the extra characters (since they added HTML for email body text).

    For the email address field in company maintenance, I have a note that they expanded the SMTP password field in v2016, but nothing for the email address... in v2019 it is 50 characters.


    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 10.  RE: Email Configuration

    Posted 11-07-2019 10:11
    Looks like an upgrade to v2019 or having the IT staff set up a shorter email address for the person and redirect all incoming mail to the longer email address.

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 11.  RE: Email Configuration

    Posted 11-07-2019 10:57
    Keep in mind what you are looking at in Company Maintenance isn't the 'From', it is the user that can login to the smtp server to relay mail.

    Add an email only account ($5/month) and grant that user 'send as' permission for every email that needs to send 'from'. 

    From has 50 characters and would fit the email as the from. 


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    Eric Lunceford
    First Mate Business Solutions
    Oklahoma City, OK
    877-880-8960
    https://www.firstmatellc.com/
    ------------------------------