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  • 1.  Electronic Payment Reversals - When a EFT/ACH boun

    Posted 12-06-2016 07:50
    Electronic Payment Reversals - When a EFT/ACH bounces back because of an incorrect account number, what is the best practice to void the payment and have it post to the Bank Reconciliation?


  • 2.  RE: Electronic Payment Reversals - When a EFT/ACH boun

    Posted 12-06-2016 07:51
    Just had this occur yesterday, i had the client reverse the ACH as if a check reversal, recall invoices so she can pay the invoice again with the correct banking info.


  • 3.  RE: Electronic Payment Reversals - When a EFT/ACH boun

    Posted 02-27-2020 10:56
    @Nancy Hanson - Instructed customer to do this and they claim they couldn't.  I told them to the the Exxxx check number.  Is there a different way or client didn't follow instructions?​

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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    Original Message


  • 4.  RE: Electronic Payment Reversals - When a EFT/ACH boun

    Posted 02-27-2020 11:00
    Isn't there an ACH Reversal as Check Type, or is that just Wires that have their own reversal?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
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    Original Message


  • 5.  RE: Electronic Payment Reversals - When a EFT/ACH boun

    Posted 02-27-2020 11:10
    There's an Electronic Payment Reversal option.

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    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
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    Original Message


  • 6.  RE: Electronic Payment Reversals - When a EFT/ACH boun

    Posted 02-27-2020 13:01
      |   view attached
    Bingo...

    There is a EP reversal option.  Apparently, it does not display if ACH is not activated on your NFR reseller copy.  Good to see that the help files have been updated as well.......  Not....

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------

    Original Message


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