This continues to come around -- issue with not being able to tell exactly where a non-Sage task is mapped to.
If you create a significant set of favorites and some of those are bat files - you will not be able to see or change where those favorites are linked to.
Quite frankly extensive use of Favorites as an alternate menu just doesn't scale ( but it does demo well ).
It probably works for the two-person office however those sites are much less common than a 10 or 20 user location.
If you inherit these customers and they have set up a significant set of Favorites it can be difficult to support because:
a. you can't create just one master "Favorites" companywide and edit that - must have individual favorites ( I know you can copy - see next item ) - and these are all stored in local user folders
b. If you have a virtual environment with remote desktops you likely need to be a super admin to get into everyone's user folder ( most IT providers for larger organizations aren't handing out the administrator login )
c. As noted, adding batch files is great until you need to see exactly what bat file was added and where it's located - there is nowhere to go to see that info once you have added it -- so you are forced to look around and guess at where a batch file may have been stored
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Wayne Schulz - Schulz Consulting - 860-516-8990
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