I concur with the previous comments. The OG TrueCommerce in the mid-2000's until Highjump acquired them was my go to. Billy Ray Falce was my primary contact, and he made sure everything got done right. There was a brief comeback in the mid 2010's when TrueCommerce resembled the old days, but that was short lived. Today, SPS Commerce is my go to, and Bill Gaustad is a tremendous resource when needed. However, I work with Sam Scobolic who reports to Bill, and he does a great job of keeping projects on track. SPS is turnkey and worth every penny.
To Wayne's point, the customer needs to understand what EDI is and determine the ROI before wasting anyone's time talking to and evaluating EDI providers. Some customers just get it. Others just refuse to pay for technology they cannot see, touch or feel. They want someone they can attempt to control and get those 40 hours out of every week. I'll never understand it, and I gave up trying years ago.
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Brian Kelly
Accounting Systems, Inc. (ASI)
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