Sage 100

When I e-mail invoices to my clients they show up in my sent box and I use Office 365.  Most of my clients use Office 365, however some do not have the e-mailed invoices showing in their sent box.  Does anyone know the specific setting within Office 365 to make this happen?  I am and admin on my Office 365 account, however I do not know if that is the difference.

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[Michele] [Herzog] [CPA,CITP, CGMA]
[Overland Park] [KS]
[816-520-1365]
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Is the SMTP Authenticator the same as the 'from' email?
If different - then in the Admin Center, go to the 'From' email account, mail tab, send as permissions, add Authenticator name.

This is what solved it for my client.
N

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Nancy Hanson
Blytheco LLC
Eagan MN
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Thanks, I will have my client do that, I know theirs is not.  I know mine are the same so I'm sure that is the answer.

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[Michele] [Herzog] [CPA,CITP, CGMA]
[Overland Park] [KS]
[816-520-1365]
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Original Message:
Sent: 01-05-2022 14:51
From: Nancy Hanson
Subject: E-Mails Showing up in an Office 365 account

Is the SMTP Authenticator the same as the 'from' email?
If different - then in the Admin Center, go to the 'From' email account, mail tab, send as permissions, add Authenticator name.

This is what solved it for my client.
N

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Nancy Hanson
Blytheco LLC
Eagan MN
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