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DSD module has been uninstalled but conversion prompt to reinstall

  • 1.  DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 13:49

    Hi All,    I have a client going from 2019 standard to 2022. I am trying to do the finial live data conversion.  I have done a test migration / conversion (and am really wondering at this point how I got it done).  Anyway they have in the 2019 version a DSD mod that they don't use.  Plus it is not available for 2022.  I removed it from the 2019 version.  Now when I migrate the company data and go to convert, it tells me I have to reinstall the mod at the current version (which I can't do).  I have removed the references to in  SY_ClassEnhancements, SY_Enhancements.  It does not exist in SY_Module.  It no longer shows as an installed module on the report or in system configuration.

       Any thoughts on how I can get past this would be appreciated!  



    ------------------------------
    Bob Osborn
    Consultant
    ACI Consulting
    ------------------------------


  • 2.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 13:54
    You should open a ticket with DSD support right away. Sometimes you can get lucky and get a response. Which DSD mod is it? Trying to think where else you would need to look for it. 

    Sent from my iPhone





  • 3.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 13:59

    Hi Tara,

      Will do.  It is Sales COGS Seg Sub by UDF. 

     

    Thank you,

     

    Bob Osborn

    ACI Consulting

    p 714.282.0378     f 714.282.0235

     

    Bob@ACIconsulting.com

     

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  • 4.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 14:03

    Is there an "l" (lower case L) record in soa\sy0ctl.soa?   For example, if the error indicated Accounts Payable was missing, I would enter the key lA/P in DFDM and hit enter.  If lA/P was found then I would delete it.



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 5.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 14:27

    I checked my notes from having to do this before and it's the SY0CTL.SOA file you need to remove the key from. So what Doug sent over is on the right track. I just haven't had to do this in awhile so I couldn't remember which file was missing from your list.

     

    Tara Morgan Schinkel, CPA

    Stewart Technologies, Inc.

    Sage Intacct Certified Implementor

    Sage 100 Certified Consultant

    Act!/Sage CRM Certified Consultant

    785 Elkridge Landing Road, Suite 150

    Linthicum, MD 21090

    410 – 309 – 9550 x1104

    www.stewarttechnologies.com

     






  • 6.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 14:30

    Hi Doug,  THAT was it.    Been a long time since I had to edit sy0ctl...   The conversion is running now - Bless you!



    ------------------------------
    Bob Osborn
    Consultant
    ACI Consulting
    ------------------------------



  • 7.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 14:51

    Awesome. Glad you have it working @Robert Osborn .  Good luck with the rest of the upgrade.



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 8.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-04-2024 18:47

    FYI,

    Adding another note to this conversation for the same issue I am running into with a test migration.

    v2021 Premium to v2024 Premium, removing DSD's EM module during the upgrade.  I uninstalled from the source, ran the migration, but the v2024 system prompted me to re-install EMEM before the company data conversion.  These are the files I cleaned up (in v2024) before proceeding.

    SY_Enhancement (delete E/M row)

    SY_EnhancementModule (delete 2 rows)

    SY_ClassEnhancement (delete 17 rows)

    Sy0ctl.soa (delete 2 "l..." rows)

    (Also note, uninstalling EM from the source system broke a few things, Error 90... even after the system repair / reinstall PU / reinstall other enhancements... so I had to reinstall EM to keep the client's Live 2021 system functional for a couple more months).



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 9.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-04-2024 19:02

    @Kevin Moyes  is there an E/M record in mas_system\sy_module?



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 10.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-04-2024 19:33

    No.  SY_Module, SY_Menu, and SY_Task have no references to EM (in v2024), so that part of the pre-migration-module-uninstall worked, but there were records left in those other tables.



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 11.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-05-2024 11:20

    Not to overlook the obvious, but you checked in the Links folder, right? And emptied out the Lock folder?

    I would also look for XX234_xxxxx.m4t files in the program folders of the affected modules, which I'm guessing you've also already done.

    I would ping Jon Reiter next.



    ------------------------------
    Cullen Lowe | Senior Business Consultant

    Kissinger Associates, Inc.
    Office: 800-562-5456 x255 | Mobile: 717-460-3755
    cullenl@kissingerassoc.com | kissingerassoc.com
    ------------------------------



  • 12.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-07-2024 10:47

    They have other enhancements (2 from DSD, 2 from SWK), so emptying Links was not an option.

    If it was affecting their Live server still I would absolutely open a case with DSD, but reinstalling EM on the 2021 system got them running.  For 2024 they are doing a couple months of testing prior to going Live with the upgrade, so that doesn't concern me.



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 13.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 14:33

    Some notes I made when I took Avalara out AFTER a migration ( we didn't want to remove it before because the customer had enhancements and a large number of users and we didn't want to risk taking their production system down and we didn't want to re-install every enhancement)

    YMMV - I also updated ( highlighted in the doc one place where Avalara re-appeared even after I thought I removed everything about the enhancement in the upgraded system)

    https://docs.google.com/document/d/1BOKIROhcT8fLeJUcp6i99ZvTHMAcRGBWaBra4zTlIH8/edit?usp=sharing



    ------------------------------
    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
    ------------------------------



  • 14.  RE: DSD module has been uninstalled but conversion prompt to reinstall

    Posted 10-14-2023 15:27

    Thanks everyone!  Conversion completed successfully, this can be removed from urgent suppot



    ------------------------------
    Bob Osborn
    Consultant
    ACI Consulting
    ------------------------------