I may or may not have posted this already - I can't find it, but seems like I did...
Customer on Job Cost 2018.5. Since the upgrade, they have been having an issue where during a job billing run, ONE invoice will double post to GL only. The invoice total is fine on the Customer file and in Job Cost, just the GL posting shows up twice (to Sales account and added into AR account). These are T&M/Completed Contract jobs with subcontract lines (as well as other types of lines).
To try to narrow it down, I had them backup their live company after entering job billing but BEFORE updating the job billing register, then to let me know if during that run a job did, indeed, double. Pretty much immediately they had one. BUT, unfortunately, it does not happen in the copy company. It posted just once, as it should, in the backup company.
Has anyone else seen an issue like this in the new Job Cost?
I've now rebuilt files and sort files in JC and waiting to see if it still happens.
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Beth Bowers
Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
Beth Bowers
269-445-1625
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