90 Minds Community

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  • 1.  Domo arigato, Mr. Roboto

    Posted 09-10-2019 10:19
    A Sage customer just emailed me this - asking if I knew why Sage mailed their company president a plastic robot with no accompanying letter? Have you received any similar inquiries from your customers? 



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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 2.  RE: Domo arigato, Mr. Roboto

    Posted 09-10-2019 10:27
    I had two clients mention getting the robot back in May.  If I remember correctly, they got letters with theirs that directed them to a link but I'm afraid I don't remember what they were promoting.  In both cases they commented what a waste of money it was and how it looked like more money was spent on the packaging than on the robot itself.

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    Mary Jo Krueger
    Senior Software Consultant
    CLA (CliftonLarsonAllen LLP)
    Appleton WI
    920-996-1176
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  • 3.  RE: Domo arigato, Mr. Roboto

    Posted 09-10-2019 10:29
    Oh, yeah.  But I did have one who gave me hers.  :-)

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Beth Bowers
    269-445-1625
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  • 4.  RE: Domo arigato, Mr. Roboto

    Posted 09-10-2019 10:40
      |   view attached
    Here is a blurry video that my client sent to me when she received the package in the mail in May 2019.  She thought the package was for me, because SAGE mistakenly put my name on it, but sent it to my client's address.  Client thought it was a silly thing to receive.

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    Michael McDonald - Consultant
    Michael T McDonald CPA
    616-813-8887 - mike@mcdcpa.com
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  • 5.  RE: Domo arigato, Mr. Roboto

    Posted 09-10-2019 10:42
    Was it supposed to be Pegg? :-P

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    Rhonda McNamara
    Customer Success Manager
    Stewart Technologies, Inc.
    rsm@stewarttechnologies.com
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  • 6.  RE: Domo arigato, Mr. Roboto

    Posted 09-10-2019 11:02
    Edited by Michael McDonald 09-10-2019 11:02
      |   view attached
    It was related to an ISV Cross Sell Campaign SAGE launched in April 2019

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    Michael McDonald - Consultant
    Michael T McDonald CPA
    616-813-8887 - mike@mcdcpa.com
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  • 7.  RE: Domo arigato, Mr. Roboto

    Posted 09-10-2019 11:17
    They forgot ( 4 ) Customer calls partner and asks "Why did Sage send me a toy robot? "

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 8.  RE: Domo arigato, Mr. Roboto

    Posted 09-10-2019 11:56
    This is a  badly executed variant on a marketing concept from 20 years ago. When done right, it is very effective at getting an appointment. 

    Sage needs to get their marketing people out of a different middle school.

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    Jerry Norman
    President, 90 Minds
    Smartbridge Partners
    512.419.1444 x112
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