Sage 100

Does anyone know what file the Job Billings History tab pulls from in Job Masterfile Maintenance? I have a client that lost an invoice here yet it's showing in AR in the Customer Invoices Tab with the Job number in the Job No. field. Thanks for any help you can provide!

I believe it is JC3 Job Cost Transaction Detail.

Thanks Kenneth. That's where I went too but the job is not in there yet it's in JC1.

The entire job is missing from JC3. I tried to copy an existing one and change the info but it's still not pulling. I'm on hold with tech support and I cannot even understand this woman, she is mumbling her words and when I ask her what, she is getting upset with me. I hate their support! She just put me on hold and I'm listening to that wonderful music - time for a cocktail!

Or a fork for my eyeballs please!

So the first call the gal didn't know what to do so she put me on hold for 20 minutes. I call back and get another gal who said I don't know why you had to wait 20 minutes, there is nobody in the queue! Then she transfers me again and I wait 15 minutes to get a guy who says there is nobody waiting and he will find me the right person with Job Cost knowledge and puts me on hold again! O.K. I'm at nearly 40 minutes now and have no answer or human to speak to still! Isn't this bullshit?

Good thing it's a Friday Kathy....

Yes, I know!!! I copied an exact type record from within JC3 and it didn't link into the job billing history tab. Finally 45 minutes later I got someone who actually knew the file layouts! She said don't worry about fussing with that, just do a job posting entry and then go back and fix the over billings in JC1 - Well duh! Feeling like a BIG L needs to be on my forehead! But with an invoice not updating all the way over, how can you tell where it stopped if it was already in JC1 but not JC3. It's over and I'm going to make a big cocktail! Happy Friday everyone!

Bottoms up!!!

I'm not sure if I told everyone but my mom passed away. I'm working on her affairs and home and will start to figure out the new normal again! She's been with me for the past 2.5 years. I've been taking her to her docs for 14 years. She is no longer suffering now and I'm thankful I was able to take care of her right in my home! Bless all of you for your patience in me and I look forward to contributing back to the group more from the little this pea brain has left ;)

@KathyPurkiss - My condolences to you and your family. Taking care of parents is something we all have had to do. It sounds like you took this to a higher level than most.. Thanks for sharing. Don't be a stranger as we are here for you, either on the public forums or via a PM. I look forward to seeing you in July.