Sage 100

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  • 1.  Does anyone know if it is still possible to obtain

    Posted 12-14-2011 21:19
    Does anyone know if it is still possible to obtain BOI unlocking keys for a customer on MAS 200 4.2 but not current on maintenance? They were entitled to them back in 2007/8 and didn't need them. Need them now.


  • 2.  RE: Does anyone know if it is still possible to obtain

    Posted 12-15-2011 05:08
    Aren't the BOI keys listed on SOS?


  • 3.  RE: Does anyone know if it is still possible to obtain

    Posted 12-15-2011 08:16
    Yes they are.


  • 4.  RE: Does anyone know if it is still possible to obtain

    Posted 12-15-2011 13:43
    I guess I am not looking in the correct place then. I have looked at customers with expired maintenance and some with current maintenance and I can't identify anything that looks to be BOI keys.


  • 5.  RE: Does anyone know if it is still possible to obtain

    Posted 12-15-2011 13:50
      |   view attached
    This is from a CURRENT client care customer


  • 6.  RE: Does anyone know if it is still possible to obtain

    Posted 12-15-2011 13:58
    I just checked a dozen current client care customers and none show it. I wonder if you had to previously request the BOI key for it to be listed.


  • 7.  RE: Does anyone know if it is still possible to obtain

    Posted 12-15-2011 17:30
    I thought u had to pay for it back then. Like $250.


  • 8.  RE: Does anyone know if it is still possible to obtain

    Posted 12-15-2011 18:26
    I believe you did have to pay for it originally, but then they started handing it out NC. But I believe Gene hit the nail on the head, you had to request the key. Why they didn't just issue them, well let's not even bother going there............


  • 9.  RE: Does anyone know if it is still possible to obtain

    Posted 12-16-2011 09:00
    YMMV as to whether Sage will pull these for an out-of-plan customer. My betting would be no -- at least on the first attempt.


  • 10.  RE: Does anyone know if it is still possible to obtain

    Posted 12-16-2011 09:03
    YMMV? You might...???...???


  • 11.  RE: Does anyone know if it is still possible to obtain

    Posted 12-16-2011 09:17
    Sorry - your mileage may vary


  • 12.  RE: Does anyone know if it is still possible to obtain

    Posted 12-16-2011 09:40
    Wayne, remember that when compared to us old phogies, you are just a babe in the woods. We still use our rotary phone.........