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  • 1.  Does anyone have experience with Credit Card and n

    Posted 10-20-2016 11:01
    Does anyone have experience with Credit Card and national accounts? I've not worked with both before here is what is being reported: The client storing the Credit card information with the ""Bill To"" customer (seems logical; that is who is paying the invoices). They later enter the invoice under the ""Sold To"" (linked) customer, and they want to pull the credit card information to pay for it; however, they are not seeing the credit card under the ship-to customer account. So if I have one bill-to with 100 ship-to locations and all 100 ship-to locations might use the same credit card, do I have to put that card on every ship-to in order to apply it to invoices? Or are we missing a setting or doing this wrong procedurally?


  • 2.  RE: Does anyone have experience with Credit Card and n

    Posted 10-20-2016 11:03
    The Invoice must be posted to the Bill To record, not the Sold To Customer record, so that the payment can be processed from there, where the credit card is stored.


  • 3.  RE: Does anyone have experience with Credit Card and n

    Posted 10-20-2016 11:10
    invoices that are fully posted do show on the Bill-To customer, however, they want to apply the credit card during Sales Order invoice data entry on the credit card tab.


  • 4.  RE: Does anyone have experience with Credit Card and n

    Posted 10-20-2016 11:12
    I see! Don't recall being able to do that.