Well, we haven't GOT a fix for this one. Previously, we switched between using the import specifically for Misc Labor (which is what their import is for) and the general import for any WO transaction. This time, I've tried both and it's not working no matter what. I think once I created the batch number manually and then created the Transaction number manually, got out and back in, and it was there, but even that I can't get to work consistently. So as of right now, they're updating everything when they do this, which works for them because the guy who does labor and payroll is a part-timer who logs in remotely in the evenings.