General Consultant Discussion

We've been trying to work with Sage on the Other Local Tax issue, we are getting no where and now they have stood us up for an appointment.  I'm trying to figure out who I might escalate this to and maybe get some help.   We have several upgrades on hold because of this issue.

TIA.
Pam

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Pam Scott
Oasis Solutions Group
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I think jeff.konstanzer@sage.com  but I am emailing just to be certain.

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Wayne Schulz - Schulz Consulting - 860-516-8990
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I just confirmed that these are the best support people for escalation: 

Contact: 

Jeffrey.Konstanzer@sage.com
Richard.Nicolai@sage.com

Be sure to provide: 

Case ID, Account ID, and End User's Account ID provided with some basic details of the need

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Wayne Schulz - Schulz Consulting - 860-516-8990
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I have worked with @ Richard.Nicolai@sage.com on a different issue and he was very thorough in followup.
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[Michele] [Herzog] [CPA,CITP, CGMA]
[Overland Park] [KS]
[816-520-1365]
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Original Message:
Sent: 05-29-2019 13:42
From: Wayne Schulz
Subject: Does anyone have a Sage support supervisor contact?

I just confirmed that these are the best support people for escalation:

Contact: 

Jeffrey.Konstanzer@sage.com
Richard.Nicolai@sage.com

Be sure to provide:

Case ID, Account ID, and End User's Account ID provided with some basic details of the need

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Wayne Schulz - Schulz Consulting - 860-516-8990
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------Original Message------

I have worked with @ Richard.Nicolai@sage.com on a different issue and he was very thorough in followup.
​​

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[Michele] [Herzog] [CPA,CITP, CGMA]
[Overland Park] [KS]
[816-520-1365]
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