Sage 100

Does anyone have a customer using Smart Linc for shipping? I have a customer that is on V-Tech and I am increasingly hearing stories about V-Tech support going down hill. In essence we usually hear: a. If you find someone knowledgeable in support then it's a great experience b. More often than not the support experience is very lengthy and sub-par c. Some changes in the latest Starship that while minor (printing, procedural) have left a very bad taste Curious is we have any customers collectively who've gone live on Smartlinc

I saw the demo yesterday and thought SmartLinc looked good. Was wondering also if anyone was using it and what they thought. Do you know if Sage is going to give a discount or credit for anyone that moves from V-Tech to SmartLinc?

I asked that question too and have not gotten a concrete answer.

Thanks - I have a customer VERY interested though they want to have some references.