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  • 1.  Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-30-2023 19:20

    Trying to get a v2021 install running MAS90 mode to print on the client v2017 server.  Their 2021 is Advanced.is installed on a new server.  We are using the old 2017 server as a test environment.  I copied the MAS90 folder to old server.  I can get the program running, just can't print.  Get Error 200.  I copied the pvxwin.exe.config from 2018 into the v2017 MAS90\Home folder, but still getting printing error.  Referenced in Sage KB 86964.



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
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  • 2.  RE: Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-30-2023 22:45
    When you moved in the mas90 structure, did  you then go to WKsetup and run the workstation installation? that should take care of fixing Crystal and what it is looking for to print. even though it is for the advanced version you can still run the installation and just leave with port 10000. However, when you're done log in the normal way via mas90 style. well technically supposed to. Lol.

    Carmen Cruz
    Sage Consultant
    carmen.cruz@compudata.com
    215-969-1000 Ext. 279
    www.compudata.com
    Work Smarter... Together 

    CompuData, Inc. • 325 Chestnut St, Ste 700 • Philadelphia • PA • 19106





  • 3.  RE: Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-31-2023 09:19

    I'd try what Carmen said, and once you run the workstation setup on v2021 I'd expect 2017 printing to break and I would DL the pvxwin.exe.config from 86964 and apply it to 2017 to get the printing running again. As I'm sure you are aware, once you apply the pvxwin.exe.config to 2017 you'll likely need to apply it to all the 2017 clients  (if Advanced ) or you'll start taking calls about 2017 not printing.



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 4.  RE: Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-31-2023 11:13
      |   view attached

    Is the attached what you're looking for?



    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
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    Attachment(s)

    zip
    CRRuntime_32bit_13_0_22.zip   88.17 MB 1 version


  • 5.  RE: Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-31-2023 11:51

    Thanks, Brett!  Workstation setup fails.  I have Sage KB 170307, so will follow steps if the patch doesn't work.



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    ------------------------------



  • 6.  RE: Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-31-2023 11:58

    To print from v2021 in MAS90 mode (from a folder copy) you'd have to run the v2021 workstation setup against the Live install, not the copy (which doesn't have the service running).  That should get the Common Components installed, needed to run v2021... while breaking printing for that machine's v2017 (which has been mentioned before).



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
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  • 7.  RE: Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-31-2023 12:19

    This machine is running Windows server 2012 R2.  Wksetup (pointing to live environment) fails during prerequisite install.  The last message I see before failure is that it's installing Edge Webviewer.  MS Edge is not installed - is it required for v2021?    



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    ------------------------------



  • 8.  RE: Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-31-2023 12:30

    Yes, MS Edge is required for the new Launcher.  Sage changed the default to Edge, with IE as a right-click option.



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
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  • 9.  RE: Does anyone have a copy of the Crystal Runtime patch SP21+ executable?

    Posted 05-31-2023 13:05

    The Crystal runtime patch worked!  I did not have to install Edge or run wksetup.  Note:  I had previously copied over the Common Components folder from their production server.  This was the missing piece.  Thanks for all your input!



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    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    ------------------------------