Sage 100

A customer on Sage 100 Standard 2023 writes:

I saw this error message pop up earlier today. I said "NO" and it lets me update the transaction journal. Is there a setting I need to change?I saw it in multiple companies when booking a transaction journal entry.

I'm pretty sure I've seen this before and that it's some type of setting inside the full version of Adobe Acrobat. Anyone have a specific option that I can check to keep this prompt from occurring? I have looked in the Adobe forums and it's your typical person asking the same question and then 13 responses of which 12 are fighting with each other over their bad interpretation of the original question.

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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
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Try setting the default PDF program to Edge or Chrome to determine what effect this has on the update.  Did use recently install 64 bit adobe over 32 bit?  

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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444

Improving bottom lines for over 25 years!
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They say the full version of Adobe is in use for some form filling type work (unrelated to Sage). I'm hesitant to swap the default PDF viewer for fear that it could disrupt their other workflow, however I'm thinking that might be the way to go.

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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
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Original Message:
Sent: 01-21-2025 14:10
From: Jeff Schwenk
Subject: Do you want to save changes to ( paperless office PDF ) before closing? [Adobe Acrobat]

Try setting the default PDF program to Edge or Chrome to determine what effect this has on the update.  Did use recently install 64 bit adobe over 32 bit?  

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Jeff Schwenk
Owner
Bottomline Software, Inc.
Waynesboro VA
(540) 221-4444

Improving bottom lines for over 25 years!
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