Sage 100

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  • 1.  Disappearing custom office button

    Posted 09-15-2023 08:20

    Sage 100 Premium 2022.  Item screen has two buttons that run scripts.  These have been in place for years.  Yesterday new strange behavior started:  Both buttons show when you open the screen, but as soon as you select an item, one of he buttons disappears.

    Tried server reboot, rebuild custom office utility, and deleting and recreating the button - no change.

    Any ideas?



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    Phil McIntosh
    President
    Friendly Systems, Inc.
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  • 2.  RE: Disappearing custom office button

    Posted 09-15-2023 08:31

    Three things to check/try.

    1. Make sure there isn't a post-read event script that is conditionally hiding the button.
    2. Open the .M4L file with DFDM, locate the record for the button, and check the Nomads_Grp$ field, make sure it matches the other button.
    3. Try deleting the button, save the customization, then add the button back with the original settings.


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    David Speck II
    Tennessee Software Solutions
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  • 3.  RE: Disappearing custom office button

    Posted 09-15-2023 08:48
    Also check the button name /text and try changing it slightly. We had the same thing happen and discovered our bitten had the same text as a standard Sage 100 button. I'm guessing that it was being hidden programmatically. 



    Original Message


  • 4.  RE: Disappearing custom office button

    Posted 09-15-2023 10:41

    Make sure the button is on PMain, not DMain (if you want it located there).  I've seen this for DMain buttons that are out-of-place after an upgrade...



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 5.  RE: Disappearing custom office button

    Posted 09-15-2023 11:14

    Phil - Check the DMain / PMain placement of the button but also verify they are anchored.



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    Alnoor Cassim
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  • 6.  RE: Disappearing custom office button

    Posted 09-15-2023 11:40

    Thanks for your help everyone!  Issue resolved - this can be moved out of Urgent.

    There was  a script restricting access to the button in Inquiry, and they gave a new employee a different set of duties than normal and forgot about the restriction...



    ------------------------------
    Phil McIntosh
    President
    Friendly Systems, Inc.
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    Original Message


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