Sage 100

 View Only
  • 1.  Different Users Printing Forms to Different Printers

    Posted 05-19-2023 15:50

    Three users print sales orders using the same sales order form.  Each user uses a different printer.  Every time a different user prints they have to change the printer because the printer from the previous user "sticks" with the form.  How can I set Sage up so each user doesn't have to change printers every time they want to print a sales order?  Is it seomthing with the Windows managed printer settings?



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------


  • 2.  RE: Different Users Printing Forms to Different Printers

    Posted 05-19-2023 15:53

    Are they using multi-part printing?  Users need a separate form code for multi-part... but otherwise it should remember the previous printer for each workstation.



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------



  • 3.  RE: Different Users Printing Forms to Different Printers

    Posted 05-19-2023 16:10

    They use multi-part because they want two copies of every sales order.  Is there any way to get two copies without having to use multi-part or "hard code" the printer?



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 4.  RE: Different Users Printing Forms to Different Printers

    Posted 05-19-2023 16:43

    I wonder if you could use the Setup button on the printing screen.  That's where you set up things like tray #'s.... but I've never tried number of copies.



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------



  • 5.  RE: Different Users Printing Forms to Different Printers

    Posted 05-19-2023 17:06

    Thanks Kevin.  I'm going to test it on Monday.  Worst case is having a separate form code for each user and use multipart for a different printer.



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 6.  RE: Different Users Printing Forms to Different Printers

    Posted 05-20-2023 09:53

    The number of copies does work, but I would think you would still have the saved printer issue.



    ------------------------------
    Beth Bowers
    (269) 358-0989
    ------------------------------



  • 7.  RE: Different Users Printing Forms to Different Printers

    Posted 05-23-2023 14:02

    Bad design.  For some reason Sage doesn't seem to key the multi-part settings by workstation.
    I see one potential benefit... if you always wanted forms printing to the same warehouse / admin locations, but not having the option to use multi-part with different printers (and the same form code) seems like a missing feature to me.



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    ------------------------------



  • 8.  RE: Different Users Printing Forms to Different Printers

    Posted 05-23-2023 13:33

    Are you using the Standard Form or are they using a Custom form?  Is this Sage 100 Advanced?  Are the users on Terminal Server or separate workstations?



    ------------------------------
    Chris St. Amand
    Arizona Accounting & Information Systems
    ------------------------------



  • 9.  RE: Different Users Printing Forms to Different Printers

    Posted 05-23-2023 22:42

    This is resolved.  I don't know why, but they were using multi-part and didn't need to be using it.  I am not sure why multi-part was ever set up.  Maybe in a very old version the number of copies wasn't available on the pick screen.  I disabled multi-part and set the number of copies to 2. Each user can now use the same form and print to a different printer and each user's default printer "sticks".  Easy fix.

    This is Sage 100 Standard, version 2021.  Local server and local workstations.  No terminal server.

    Thank you everyone for the comments. 



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 10.  RE: Different Users Printing Forms to Different Printers

    Posted 05-23-2023 22:44

    These are custom forms so the printers should (and do) stick when not using multi-part.



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------