Maybe I have a different document somehow, yet in Section 14 it states the increase limit (please forgive the formatting, I can not paste it here without it changing).
14. FEE INCREASES. Sage may increase its license and other fees at any time without notice so fees due for new or additional Software license or subscription purchases may be more than a previous purchase.
a. If You purchased an On-Premise Subscription License, Sage may not increase On-Premise Subscription License fees more than once in any 12 month period following Your initial purchase by more than:
(1) Ten percent (10%), or
(2) The percentage increase in the unadjusted Consumer Price Index for All Urban Consumers (CPI-U) for the U.S. City Average for All Items, [1982]-[84]=100 (as published by the United States Bureau of Labor Statistics) for the 12 months preceding the date a price increase is announced for On-Premise Subscription Licensees generally, whichever is greater.
Sage will notify You of a price increase at least 60 days before the increase takes effect.
b. You are responsible for providing Sage with Your most current contact and billing information. You may provide updates to Your contact information to Sage at
mailto:Subscriptionchanges@sage.comand updates to Your billing information to Sage at
card.expirations@sage.com. You agree that, so long as Your On-Premise Subscription License is active, Sage may, on a monthly basis, automatically bill the same credit card or bank account You provide to Sage.
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Michelle Taylor
ERP Consulting Manager, CS3 Technology
918-388-9772
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Original Message:
Sent: 10-13-2020 13:25
From: Melissa Secody
Subject: Did Sage modify their EULA and remove mention of price hike limits?
The 10% max increase is indicated on the Sage 100C Order form.
| You acknowledge that your subscription requires recurring electronic payments through either a credit card or ACH directly from your bank account. Your subscription will automatically renew, and you may be charged up to a week prior to a new renewal period. You may only terminate your use of the product in accordance with the agreement referenced above, including any prior notice requirements. If you terminate your subscription, you should download and back up your data before doing so, as your product may revert to a read-only mode. |
| Sage may increase the fees set forth herein one time annually by no more than 10% above the then-current fees. Sage will notify you of a price increase at least 30 days before the increase takes effect. |
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Melissa Secody, Operations Manager
melissas@dsdinc.com
DSD Business Systems
San Diego CA
800.627.9032
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Original Message:
Sent: 10-08-2020 20:37
From: Jeff Schwenk
Subject: Did Sage modify their EULA and remove mention of price hike limits?
My concern is that the price hike limit is no longer valid. could this be a case of "mere" oversight or a darker deed?? Did they eliminate lawyers in the most recent purge? @Wayne Schulz - did you reach out for comment?
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Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
Original Message:
Sent: 10-08-2020 10:46
From: Wayne Schulz
Subject: Did Sage modify their EULA and remove mention of price hike limits?
My concern has always been that the EULA flashes by during upgrade time and in most cases, the VAR performing the upgrade is agreeing to bind the customer to whatever the EULA is at the moment.
I believe Sage should email the customer directly if there is a EULA change as well as an outline of the relevant changes.
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Wayne Schulz - Schulz Consulting - 860-516-8990