Sage 100

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  • 1.  Did a 4.50.3 MAS 200 (Sage 100 Advanced) test upgr

    Posted 06-25-2012 19:39
    Did a 4.50.3 MAS 200 (Sage 100 Advanced) test upgrade for client (coming from 4.30.19) and am seeing issues related to RMA for their serialized items. One is in RMA Receipts Entry they set: Customer Action = Replacement Item Action = Repair Distribute the serial number Now Generate Transactions they get Error 65 Sy_LineEntryTier_UI.pvc 358 but it does create the linked SO. But then going into SO Entry / Lines yields same error. It appears to want to distribute the serial numbers in S/O Entry itself. So I enabled Lot/Serial Distribution for S/O Entry on in S/O Options (it was off). Still same error pulling up that order (too late I guess) but it would appear the next Generation Transactions should work properly (will try that tomorrow). But in ABC when I do same steps for a serialized item, Generate Transactions creates the linked SO w/o errors and makes no attempt to distribute it Any tips / tricks / advice?


  • 2.  RE: Did a 4.50.3 MAS 200 (Sage 100 Advanced) test upgr

    Posted 06-26-2012 03:00
    As an aside - 4.5 appears to have problems with repairs when the RMA doesn't reference an invoice number (and is instead NA or NOF). A linked SO is not created. This is a bug Sage has been holding since 4.4 and not a nice surprise.


  • 3.  RE: Did a 4.50.3 MAS 200 (Sage 100 Advanced) test upgr

    Posted 06-26-2012 08:44
    That issue is exactly what the original purpose of the test was for (the receipts are setup as NOF).. and apparently ""your results may vary"" .. I hate that.


  • 4.  RE: Did a 4.50.3 MAS 200 (Sage 100 Advanced) test upgr

    Posted 06-26-2012 09:45
    What we did was pull the info to a TST and run one with NOF/NA invoice and one with an actual number. The actual number worked. I called Sage and I'm just too sad every time I have to talk to someone there....


  • 5.  RE: Did a 4.50.3 MAS 200 (Sage 100 Advanced) test upgr

    Posted 06-26-2012 10:01
    As a side note, I haven't looked at RMA in quite awhile but I remember that mixing actions can cause some ""confusion"" for the system. Just make sure your GL postings work ok when you aren't doing repair across the board.


  • 6.  RE: Did a 4.50.3 MAS 200 (Sage 100 Advanced) test upgr

    Posted 06-27-2012 01:53
    In taking a closer look at all flavors of Error 65 saw they were all related to controls on the screen. Realized I hadn't run Customizer Update Panels utility and that was the cause. Then tested the issue Wayne reported and it did properly create the linked SO and CM. But will test that some more.