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Data Conversion Error AR_CustomerPDFLog

  • 1.  Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 14:17

    Doing a final upgrade from 4.30 to 2018 to 2022  I had previously converted companies...and now when I try to do the final conversion I get this error in ALL companies.  No clue.



    ------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------


  • 2.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 14:25

    Look for an error in the conversion log of one of the MAS_XXX companies.  It may help point you in the right direction.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 3.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 14:29

    Do you get that message when doing the conversion in the 2018 or 2022 system?

    If the message is accurate and based on the AR table conversion programs for 2018 and 2022, I suspect you have a mismatch between the records in MAS90\MAS_System\SY_ConversionDriver.M4T and the version of the MAS90\AR\AR_TableConversion0500.pvc program, i.e. the AR_TableConversion0500.pvc is from the 2018 version but the SY_ConversionDriver.M4T file contains records for 2022 (seen below).



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    David Speck II
    Blytheco LLC
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  • 4.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 14:32

    No…the error is when I copy the data from 4.30 to the 2018 and doing the conversion in 2018



    ------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------



  • 5.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 14:37

    Do you still have a clean copy of the 2018 install?

    If yes, compare the contents of SY_ConversionDriver to the one in the 2018 install where the error is occurring. 

    I just looked at some of 2018's PUs and found the AR_CustomerPDFLog_000_06_00_01_00 logic starting in 2018.1.

    What PU did you use for the 2018 install?



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    David Speck II
    Blytheco LLC
    ------------------------------



  • 6.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 14:58

    v2018?  You'd need to go to either 4.5.8 or v2017 before going to v2022. 



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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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  • 7.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 14:59

    I already converted over 90 companies a few weeks back… This weekend I am reconverting the ones they have used recently..it allowed me to upgrade before like this



    ------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------



  • 8.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 15:19

    Are you doing another parallel migration or are you just copying the mas_xxx folders? 



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 9.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 15:47

    I choose my battles…installed Update 9…removed Payroll from 3 companies that had history….everything seems to work now….



    ------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------



  • 10.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 14:58

    I reinstalled Update 1 and PM2000 and now the error is further down in AR Invoice History.  I will install Update 4 that I found and let's see if it goes through…thanks



    ------------------------------
    Lourdes Sobrino
    LU² DSD Puerto Rico
    Guaynabo Puerto Rico
    787.485.9638
    ------------------------------



  • 11.  RE: Data Conversion Error AR_CustomerPDFLog

    Posted 11-04-2023 15:37

    When I get these errors during conversions, I log into the old version and rebuild the file. Once rebuilt I manually copy the file into the new install folder and replace the old one. Then I restart the conversion. If this is a backup company, just restart the conversion and it usually goes through.



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    Bill Pfahnl
    Nims & Associates
    ------------------------------