Sage 100

@DanBurleson Did Sage supply you with a reference library copy of the SMI Report Designer? The unlocking key they sent to us only unlocks the Report Manager.

Yes they did. I recall there was an issue with my company name. I believe it is that they required the customer number instead. I could check later when I am in the office.

Thanks Dan. I've asked Tami DeSimone about getting the key. She told me about using the Account Number as well. She is also supposed to be getting us additional workstation licenses since SMI licenses are machine specific.

I wonder how partners with multiple consultants who all need a copy on their laptops are handling the licenses?

Doubt if the acceptance is that high yet to be an issue........... The company name/number issue is a common gotcha. I posted a screen shot a while back on it. Buried on page six of the installation manual (attached) is the problem's fine print. I have highlighted it for ease of reading.

Thanks for the reminder Jeff. You'd think Sage would've highlighted that particular point since I'm sure they're getting a lot of calls about it. Especially if customers are downloading and attempting a self-install. And that's a good point about the licenses. Tami says she is going to ""make some changes to our account"" and provide us with additional licenses. Our unlocking key was not on SSO so I had to request one from her. You'd think she would've have asked how many we needed.