Sage 100

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  • 1.  Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-22-2015 07:57
    Customer on Sage 100 ERP Standard v4.5 - PU 4 -- is Aatrix an option for these folks or do we need to upgrade if they want to file tax forms?


  • 2.  RE: Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-22-2015 07:58
    I believe by year end they need to upgrade.


  • 3.  RE: Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-22-2015 08:05
    4.5 is not supported any longer by Sage so I'm thinking it's safe to tell them if they wish to eFile or print tax forms they should upgrade.


  • 4.  RE: Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-22-2015 09:43
    During Q1 filing, we had a 4.5 customer that was getting a warning that their Aatrix software was out of date (and wouldn't allow eFiling) even after we performed the updates from Aatrix' website. Only a MAS upgrade 'fixed' that issue, so I'd say 4.50 is done.


  • 5.  RE: Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-22-2015 12:51
    I thought 4.5 wasn't officially ""cooked"" until September.


  • 6.  RE: Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-22-2015 13:05
    I think it is ""cooked"" for tax updates but is still open for support until September @alanniergarth .


  • 7.  RE: Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-23-2015 18:30
    According to the Supported Versions doc (https://partners.sagenorthamerica.com/irj/go/km/docs/sageKM/Sage%20MAS%2090%20and%20200/Assets/Sage%20100%20ERP%20Supported%20Versions.pdf), 4.50 has Phone/Web case support thru 9/30/2015. Quarterly/Year-end updates, Tax Table updates and hotfixes all 'retired' 12/31/14. It's cooked...


  • 8.  RE: Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-24-2015 04:01
    It's fun how Sage has several definitions of support. Tax tables end at one time. Product updates another. Patches another. Then the final thing to fall is phone support.


  • 9.  RE: Customer on Sage 100 ERP Standard v4.5 - PU 4 -- i

    Posted 05-24-2015 04:03
    I really don't think customers should stay 3-4 versions back like they have been. It's a pain to upgrade over many versions and customers don't really understand the implications of being behind or why when they decide to upgrade and are so far back the price is much more expensive.