I had this issue in R3, to resolve I had to install R3Astro, then the attached program.
This program is compliant with the JobOps 4.40 R3Astro release. This program should be saved to the JT directory and will replace another program.
It repairs a specific set of circumstances that are listed below:
ID 1-5670: Missing items from the Daily Parts Usage Register
Steps to duplicate:
1. Issue parts to a few work tickets - making sure there are gaps in the work ticket numbers - such as order number 0001100, 0001250, 0001625
2. Print the Daily Parts Usage log - do NOT update
3. Access a work ticket that lies in between one of the orders were parts were issued, such as 0001130
4. Select a step on the order accessed in Step 3 - add a line item to parts entry (do not issue the part)
5. Select the Cancel button from work ticket entry and select Yes to the prompt Do you want to cancel changes for work ticket entry number?
6. Print the Daily Parts Usage log - note that all work tickets with a number larger than the work ticket (0001130) with the cancelled changes are now missing off the Daily Parts Usage log (0001250 and 001625) using this example.