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  • 1.  Customer on 4.30 with Sales Order. My first instin

    Posted 03-05-2012 05:49
    Customer on 4.30 with Sales Order. My first instinct is rebuilds but has anyone seen this or similar: We have a Sales Order Invoice Batch here that will not post. It gets as far as generating the Daily Sales Order Journal, then indicates errors were encountered and offers to print the error log. The error log is blank. Usually when I see a blank code it means there was a tax error which I know how to spot and fix. Its not that.


  • 2.  RE: Customer on 4.30 with Sales Order. My first instin

    Posted 03-05-2012 05:54
    Do you know if any of the data has posted? If not, it might just be worth reinitializing and re-entering the invoices, and trying again - assuming there isn't a ton of invoices.


  • 3.  RE: Customer on 4.30 with Sales Order. My first instin

    Posted 03-05-2012 06:15
    I'd also check for blank customer # or blank date.


  • 4.  RE: Customer on 4.30 with Sales Order. My first instin

    Posted 03-05-2012 07:07
    rebuilding SO files is probably a good place to start. Had one of these on Friday and had to rebuild a ton of files - the difference was that each error message pointed me to the file where it ot stuck. Without that it's a little tougher to know where to start.


  • 5.  RE: Customer on 4.30 with Sales Order. My first instin

    Posted 03-05-2012 07:38
    I have had this happen and it was because of a record with a blank customer number. When I would go into DFDM and try to look for the record, the bottom of the sceen would say something like ""50% of records read"" and it would hang on the record with the missing data. I would have to go to the last record read and then use the right arrow to move to the record with the missing data.