Sage 100

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  • 1.  Customer on 2015 SU5 suddenly has 2 of 5 SO Invoic

    Posted 01-03-2017 12:51
    Customer on 2015 SU5 suddenly has 2 of 5 SO Invoice Batches missing all lines all invoices in the 2 affected batches, other batches are fine. Customer says they no changes to Sage 100 have been made. KB is not showing anything and I may die of old age waiting for Sage support. We are also getting a rash of other errors when running Crystal reports we suspect could be related based on timing that refer to 'Vendor Code: 111"". Any ideas out there?


  • 2.  RE: Customer on 2015 SU5 suddenly has 2 of 5 SO Invoic

    Posted 01-03-2017 13:20
    While you are waiting for Sage, check to see if Microsoft Volume Shadow Copy is turned on. We had similar problems in A/P a while back and traced it back to VSC.


  • 3.  RE: Customer on 2015 SU5 suddenly has 2 of 5 SO Invoic

    Posted 01-03-2017 13:34
    If they know the batch numbers, they SHOULD be able to manually enter them again and then the invoices should be there.