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  • 1.  Customer is trying to install a PR update

    Posted 08-01-2019 16:47
    but it says users are in they system. Yes, it's advanced but they are on a virtual server (unfortunately, the main guy is on vacation but I have him on the phone as well). I can't find the service running anywhere!!

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    Therese Logeais, Technology Integrators
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  • 2.  RE: Customer is trying to install a PR update

    Posted 08-01-2019 16:49
    You  checked to make sure no pvxwin32.exe are running on the server?

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    David Overholt
    DWD Technology Group
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  • 3.  RE: Customer is trying to install a PR update

    Posted 08-01-2019 16:49
    ​Are you sure it's not running as an Application under another user account?  Check Task Manager for pvxwin32.exe processes.

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    Diana Laughner
    Capitol Computer Systems, Inc.
    (717) 774-7406
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  • 4.  RE: Customer is trying to install a PR update

    Posted 08-01-2019 17:15
    Can you reboot the server?  That should do the job.  Also, I have seen users with Starship running and sometimes I need to remove pvxcom.exe from the task manager, also.​  Check for pvxcom.exe running.

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    Roberta Chase
    CompuData
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  • 5.  RE: Customer is trying to install a PR update

    Posted 08-01-2019 17:40
    Edited by Therese Logeais 08-01-2019 17:40
    They had to get some shipping done but then they are going to reboot the server. Good thought about it running as an app ​Diana!

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    Therese Logeais, Technology Integrators
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    Original Message


  • 6.  RE: Customer is trying to install a PR update

    Posted 08-01-2019 17:52
    Check for pvxwin32's and pvxcom's... as well as opened files through the network (because remote MAS90 mode processes won't show on the server).


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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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    Original Message


  • 7.  RE: Customer is trying to install a PR update

    Posted 08-02-2019 11:16
    Resolved?  Web app?

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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    Original Message


  • 8.  RE: Customer is trying to install a PR update

    Posted 08-02-2019 11:24
    Reboot of server did the trick.

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    Therese Logeais, Technology Integrators
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    Original Message


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