The logon window closes after entering the User's logon ID and password and Sage 100 ERP appears to launch then immediately closes or does not start
Resolution
- If you have at least one user who can start Sage 100 ERP, use Data File Display and Maintenance to change the value in the BroadcastShutdown field from Y to N.
- If no Users are able to start Sage 100 ERP, log onto a different version of the program.
- If another installation is not available, contact Customer Support for assistance.
- Open Modules, Library Master, and Utilities. Double-click Data File Display and Maintenance.
- In the File Name field, type Sy_System.m4t
- Press ENTER
- Click Edit.
- Select Field [BroadcastShutdown$]
- In the change field type ""N""
- Click OK.
Note: Use caution when working with Data File Display and Maintenance.
If the issue persists, verify that Launch32.exe is located in the Server's MAS90/Launcher folder. For Sage 100 ERP Advanced, verify it shows up in the Workstation's MAS90/Launcher folder as well. If the file is missing, restore it from backup or re-run workstation setup (Sage 100 ERP Advanced only).
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