Sage 100

Customer is on v4.4.0.4 plus DSD APCB (recently updated to the latest compatible version with 4.4.0.4. When customer goes to manual check enter in accounts payable to reverse a check and put the amount back into AP the DTR shows that the AP side of the entry is doubled. Anyone have experience with this? Customer recently had another DSD enhancement they opted not to continue using - APMV and I had to uninstall/reinstall to get it off so I'm in the preliminary stages of trying to determine if this is a bug (appears so at first look) and if so who will own it. Anyone seen this?

I have run into something similar with a client on 4.3. Did you review Division Maintenance to make sure the Clearing Account is what it is supposed to be? And just for the heck of it, review APCB options. I thought this was an issue that had been resolved in an upgrade somewhere along the line, but my client is still at version 4.3 - although upgrading in a month or so. I'll be interested in the resolution.

Resolution: Customer had failed to renew maintenance timely. I think what happened is that this caused the option within ""Cash Basis Options"" for ""post to GL on cash basis"" to be set to ""N"". When I manually went in and changed the ""post to gl on cash basis"" to Y then the DTR was in balance when the customer did a reversal/void through manual check entry.