Sage 100

Customer is attempting to post SO Invoices - they are version 4.30.19. Receiving error message ""Errors have been encountered"" then it prompts you to print an error log which is then completely blank. Any ideas on how to get to the root cause of such an error. All the usual suspects: - Blank customer - Blank salesperson - Blank tax code - Missing GL account Have been reviewed via a Crystal Report and they don't seem to be the cause. In the past we've also had an issue if the CC # was declined though I'm unsure how after-the-fact we can check this. There are about 25 invoices in the batch and it seems like a definite flaw that Sage does not print anything on the error log yet advises you to check it.

I'd also check for date issues and missing product lines.

I like your thought - checking dates. Seem ok.

Turns out that the issue was the customer has a *ITEM (special) and the type of item shown in the lines tab was ""Inventory"" when it should have been ""Special"". Resolution was to delete the item. Then our system was able to print register and update.

How does that happen? Were invoices imported?

I saw this with JobOps frequently on 4.3

@MarkKotyla Not sure. I don't think they are importing these.