Sage 100

Customer in sage 100 std v2013. They enter cash receipts and the remaining balance to post is zero. When posting they het a message that the deposit if out of balance. Sage's knowledgebase resolution is to delete deposit and reenter it. Done that twice....keep getting the error

Did you check the payments today field after deleting the deposit? It may not have reset.

Yep...ran arwar4

Reinitialize the Cash Receipts files then to clear up anything else that may be lingering.

Did that

And a rebuild keys & sorts won't hurt either.

I enter others that post correctly...

Is it just one customer that the CR oob occurs?

Nope

Did you rebuild yet?

Are you using batches and could it be the batch header record that is hung?

Ooohhh i rebuilt but did not look at the batch header record. I tried to post individually and still get the error

This is a long bomb thought, but what if one of the invoices is being brought into the batch with an extended decimal..... I'm not sure how you would test that but it seems there was a discussion about that on here a couple of days ago. One of those ""negative zeros"" like we see in Excel all the time.

I'd reinitialize the cash receipts files and delete the batches and start over.

Robert..i have done that and it keeps on happening sporadically. Cannot serm to find why

Have you looked at any of the offending records in DFDM to make sure nothing is corrupted?