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  • 1.  Customer had some printer issues so their IT compa

    Posted 07-01-2015 12:35
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    Customer had some printer issues so their IT company reinstalled drivers or some such thing. Now their picking sheet barcodes print weird for only two users. The user who printed this has the font installed so nothing changed there. Thoughts??


  • 2.  RE: Customer had some printer issues so their IT compa

    Posted 07-01-2015 12:55
    Can you test with a different form the printing of the barcode and see if it happens on the new form? If it does change the font and see what the value is that is printed out. Almost looks like a special character is part of the data. I am assuming that you have verified the Azalea has been installed and or reinstalled it.


  • 3.  RE: Customer had some printer issues so their IT compa

    Posted 07-01-2015 13:01
    Well, it works from other workstations so I don't think it is the data. I was thinking of reinstalling the font on her workstation.


  • 4.  RE: Customer had some printer issues so their IT compa

    Posted 07-01-2015 13:44
    Changed the driver to what the other users' had and now it works on the two workstations that weren't working.