Sage 100

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  • 1.  Customer Deposits Posted to AR Module - v2025

    Posted 03-03-2026 09:23

    Not sure what is going on here yet.

    Client using Sage 100 v2025.  They only have the AR module (NO SO).  They have been a long-time user of Sage.

    The customer remits a deposit.  They manually assign an invoice number (used throughout the deposit/billing cycle) and record receipt as invoice xxxxxxx-PP.  The customer may remit multiple payments, all assigned the same invoice number-PP.

    The customer has used this procedure for many years.

    At year-end, their tax CPA reports that their AR TB is OOB with the GL account by a significant amount.

    I get the call for help.

    We review the process together.  It appears copacetic.

    I was on vacation last week and now at MOTM, so I have not had time to dig into it.  Deposits do appear on the AR TB.

    The two variables seem to be V2025 and the new AR clerk.

    Has anyone noticed anything funky going on with customer deposits in v2025?

    Hope to see many of you here in San Diego tomorrow.

    Thanks in advance



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------


  • 2.  RE: Customer Deposits Posted to AR Module - v2025

    Posted 03-03-2026 09:38

    Did you confirm there aren't any unposted Daily Transaction Registers?



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    Dawn Kulbacki
    Capitol Computer Systems, Inc.
    ------------------------------



  • 3.  RE: Customer Deposits Posted to AR Module - v2025

    Posted 03-03-2026 11:55

    @Dawn Kulbacki - Yes I did.  Always my first go-to move.  This move did not confirm that I was a genius.



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------

    Original Message


  • 4.  RE: Customer Deposits Posted to AR Module - v2025

    Posted 03-03-2026 12:15

    I assumed you tried that first but thought I'd throw it out there, just in case.



    ------------------------------
    Dawn Kulbacki
    Capitol Computer Systems, Inc.
    ------------------------------

    Original Message


  • 5.  RE: Customer Deposits Posted to AR Module - v2025

    Posted 03-03-2026 12:18

    Print the AR Trial Balance as of 12-31-2999 and see if the reconciling difference between the current GL balance.



    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



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