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  • 1.  Customer cannot open AR Repetitive Invoice Entry

    Posted 11-05-2020 12:24
    but there is nothing but this:

    No idea what to look for. Yes, they have a Scanco enhancement. :(


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    Therese Logeais, Technology Integrators
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  • 2.  RE: Customer cannot open AR Repetitive Invoice Entry

    Posted 11-05-2020 12:27
    1) Reinstall workstation
    2) Scan for viruses

    Those are my 2 cents...

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
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  • 3.  RE: Customer cannot open AR Repetitive Invoice Entry

    Posted 11-05-2020 12:32
    Thanks @Beth Bowers but it happens on the server as well so not specific to one workstation.​​

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    Therese Logeais, Technology Integrators
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    Original Message


  • 4.  RE: Customer cannot open AR Repetitive Invoice Entry

    Posted 11-05-2020 13:37
    See this post on Sage City...

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 5.  RE: Customer cannot open AR Repetitive Invoice Entry

    Posted 11-05-2020 13:54
    Thanks @Kevin Moyes! Hope this works!
    ​

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    Therese Logeais, Technology Integrators
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    Original Message


  • 6.  RE: Customer cannot open AR Repetitive Invoice Entry

    Posted 11-06-2020 17:16
    Yep, the Avalara update resolved it! Thanks so much @Kevin Moyes!!​

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    Therese Logeais, Technology Integrators
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    Original Message


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