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  • 1.  Custom Office craziness

    Posted 02-22-2025 09:40

    Am I still the only one this happens to?

    Have a client with a modified GL Account Maintenance screen - had a couple of UDFs on it.  They asked me to add another.  When I opened the screen in Customizer, I saw this - those are Receipt of Goods Entry screen fields mixed in with the GL stuff.

    If you looked at Customizer, you now saw this - the ones in red don't belong here (DUH)

    I was able to bring over the GL_Account.m4l and put it into MY GL/Custom/###-### folder and see the same thing.  I have had a case open with Sage for quite a while but they said they couldn't replicate even when I sent them an entire Sage folder, so I sent them just that file and we'll see where we go from there.  Thank goodness this was a little modification so I could recreate, but I've had it merge SO and PO screen before when they were both fairly modified and that has been a PIA.

    Should it ever happen to you, the case at Sage is 8010308398 (probably currently closed - if they open a new one, I'll advise)



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    Beth Bowers
    (269) 358-0989
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  • 2.  RE: Custom Office craziness

    Posted 02-24-2025 06:43
    Edited by Jeff Schwenk 02-24-2025 06:44

    What version of Sage?  I have seen people getting their apples and oranges mixed up but this is a first for GL Maintenance and Receipt of Goods..



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    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
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  • 3.  RE: Custom Office craziness

    Posted 02-24-2025 07:39

    This one happens to be 2022, but I have had this sort of stuff happen on multiple versions.  Sometimes right after the upgrade, sometimes later.



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    Beth Bowers
    (269) 358-0989
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  • 4.  RE: Custom Office craziness

    Posted 02-24-2025 08:19

    I see this too. I haven't been able to figure out why this happens.

    I'm always suspicious of 3rd parties who also modify CM screens as part of their enhancement.



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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    CT
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  • 5.  RE: Custom Office craziness

    Posted 02-24-2025 08:24

    Thanks for the confirmation.  In this particular case, (Account Maintenance), I can definitely rule out 3rd party.



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    Beth Bowers
    (269) 358-0989
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  • 6.  RE: Custom Office craziness

    Posted 02-24-2025 10:16

    It would be nice if there were a "clean up custom office" utility.  We get strange screens that don't belong to user-groups.



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    Lee Graham
    Friendly Systems, Inc.
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