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  • 1.  Custom Financial reports on V2020 missing pages when printing reports.

    Posted 11-18-2020 15:30
    I just converted a customer from  V2016 to V2020.  When they are printing  Custom financials ( the old financials)  the page breaks seemed to be all messed up.  In V2016 it was a 15 page financial with a page for each department.  On V2020 it is only 8 pages and there are missing departments although the page numbers seem to be accounting for the missing departments.  Page numbers are skipped for example page 3 prints and page 5 prints   It seems to be dropping whole pages.  Also in some cases, it seems to be only printing half the page.

    Anyone has seen this before?


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    Jim Woodhead
    DSD Business Systems
    619-990-3946
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  • 2.  RE: Custom Financial reports on V2020 missing pages when printing reports.

    Posted 11-18-2020 15:37

    Hi Jim

    It may or not be related to your problem, but we have a customer who is upgrading to 2020 from 2017, and they have some very old reports that probably use the same type of reporting as the GL custom financial reports....

    We found that these "old-style" reports ran fine in 2017, but when running on 2020, (against the exact same data) pages were incomplete and or missing data, and we traced it to a mask overflow.  In 2017 larger numbers seemed to print fine, and in 2020, they error out and don't even report an error.  You only get up to the first mask overflow. We didn't try to trace why it is so, why it doesn't report an error, we just increased the masks and it works fine.

    So you may want to look if there are numeric values that are larger than the masks...

    Jeff F



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    Jeff Fiddelman
    Exeplex, LLC
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  • 3.  RE: Custom Financial reports on V2020 missing pages when printing reports.

    Posted 11-18-2020 16:00
    BINGO.  Expanding the Mask of the amounts resolved it and the reports printed as designed.

    Thank you Jeff!!

    Chalk another issue resolved at 90minds!!


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    Jim Woodhead
    DSD Business Systems
    619-990-3946
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    Original Message


  • 4.  RE: Custom Financial reports on V2020 missing pages when printing reports.

    Posted 11-18-2020 16:02
    Its funny but I just worked on my client with this issue earlier today, so it was "fresh" in my aging mind.

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    Jeff Fiddelman
    Exeplex, LLC
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    Original Message


  • 5.  RE: Custom Financial reports on V2020 missing pages when printing reports.

    Posted 11-18-2020 16:34
    What happens when the knowledgeable personnel who know how to read "custom reports LATIN" start retiring in the next few years.  Should we start teaching SI, SEI, Biznet, FYIsoft, Dataself or any other "modern" GL .  Any COBOL or FORTRAN programmers out there?  I am sure there are very valid reasons why they are still using it.  I just told my clients NO way 15 years ago.  Now I can't get them to let go of FRx....  Go figure!!!

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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    Original Message


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