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  • 1.  Crystal Export assuming Crystal Format

    Posted 08-04-2021 15:20
    Have a couple of users (and I've seen it myself) on various versions experiencing this when attempting to export from a Crystal preview - instead of getting the pop up where you can select the file type to export to, it ASSUMES a Crystal report type (shows *.rpt in the bottom right) and takes you immediately to the Save As screen.  No way to export to other formats.

    Anyone?

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
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  • 2.  RE: Crystal Export assuming Crystal Format

    Posted 08-04-2021 16:07
    All versions of Sage?  Crystal 2016?

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    Jeff Schwenk
    FORMER 90M Board Member -140,000,000 is a TERRIBLE thing to waste!!!
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 3.  RE: Crystal Export assuming Crystal Format

    Posted 08-04-2021 16:23
    Hadn't really thought of that as much as the version of Sage, which started with 2019 but have also seen in 2021.

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


  • 4.  RE: Crystal Export assuming Crystal Format

    Posted 08-04-2021 17:28
    No printers / spooler disabled?  I expect saving as RPT would not need the print engine, but the others would...

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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    Original Message


  • 5.  RE: Crystal Export assuming Crystal Format

    Posted 08-04-2021 17:36
    Not sure about when I was doing it, since I would have been on a server and maybe no printers, but two clients are having it and they definitely are not having other printing issues.

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    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


  • 6.  RE: Crystal Export assuming Crystal Format

    Posted 08-05-2021 10:11
    Make sure Windows has a 'real' default printer set.  If none available, just create a fake HP for LPT1.

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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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    Original Message


  • 7.  RE: Crystal Export assuming Crystal Format

    Posted 08-05-2021 11:48
    Got very excited because one of the two clients did not have a default printer, but now she does, and the other one always did, and they are both still having that issue.

    ------------------------------
    Beth Bowers
    Mom to Samson, Peanut, ChiChi, Canton, Cagney and Daisy (NO Oxford comma - shriek!)
    Tennessee Software Solutions
    269-445-1625
    ------------------------------

    Original Message


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