Sage CRM

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  • 1.  CRM 7.1 - We log into the server via a RDP connect

    Posted 01-07-2013 08:17
    CRM 7.1 - We log into the server via a RDP connection right click on the ""New"" button and the menu appears as usual. An end-user running Windows 7 on their workstation tries to do the same thing and when they right click on the ""New"" button nothing happens. Has anyone see this? TIA Leonard


  • 2.  RE: CRM 7.1 - We log into the server via a RDP connect

    Posted 01-07-2013 08:18
    What service pack? Were all patches installed in order? What browser?


  • 3.  RE: CRM 7.1 - We log into the server via a RDP connect

    Posted 01-07-2013 13:23
    Well, it looks like you were right again - I checked browsers and he was using Chrome. Switching to IE made all the difference!! Thanks, Leonard


  • 4.  RE: CRM 7.1 - We log into the server via a RDP connect

    Posted 01-07-2013 13:26
    Great news - thanks for closing the loop on this. If they have 7.1 SP2, it should work in Chrome (in theory - I personally haven't tested it) but ... with Sage 100 integrated, SP2 is not yet certified.


  • 5.  RE: CRM 7.1 - We log into the server via a RDP connect

    Posted 01-07-2013 13:38
    Sort of like how Atlas works on Chrome...that is until you try to use it.


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