Sage 100

I added this disclaimer: 

Disclaimer: State or federal law and/or merchant agreements may not allow surcharges.Consult with your merchant agreement and state/federal laws to ensure that you are in compliance with current rules/law governing surcharges.

Paya has a nice fee recovery solution. It's installed into Sage 100 where it will post separately for auditing and reporting. If you sign up for the premium version, the system will automatically restrict fee recovery in states where it's not allowed.

I added this disclaimer: 

Disclaimer: State or federal law and/or merchant agreements may not allow surcharges.Consult with your merchant agreement and state/federal laws to ensure that you are in compliance with current rules/law governing surcharges.

@Bill Pfahnl - Interesting.  Do you have a link handy to share?

Paya has a nice fee recovery solution. It's installed into Sage 100 where it will post separately for auditing and reporting. If you sign up for the premium version, the system will automatically restrict fee recovery in states where it's not allowed.

I added this disclaimer: 

Disclaimer: State or federal law and/or merchant agreements may not allow surcharges.Consult with your merchant agreement and state/federal laws to ensure that you are in compliance with current rules/law governing surcharges.

Here you go, @Jeff Schwenk
Nuvei | Click2Pay
Product Information PDF

@Bill Pfahnl - Interesting.  Do you have a link handy to share?

Paya has a nice fee recovery solution. It's installed into Sage 100 where it will post separately for auditing and reporting. If you sign up for the premium version, the system will automatically restrict fee recovery in states where it's not allowed.

I added this disclaimer: 

Disclaimer: State or federal law and/or merchant agreements may not allow surcharges.Consult with your merchant agreement and state/federal laws to ensure that you are in compliance with current rules/law governing surcharges.

Just to add to this - because a client just sent me an email.

Here in Connecticut - you generally cannot collect a credit card surcharge. Unlike many other states that have loosened these rules, Connecticut law strictly prohibits businesses from adding a fee on top of a listed price just because a customer chooses to pay with a credit card.

The Connecticut "loophole" is your price has to either: 

a. Be stated at the credit card price - and you can give a discount for cash
b. Be stated both ways on the invoice

In my personal opinion it seems like the quick fix to this is to presume that all transactions are going to be made by credit card so adjust your prices up by the processing fee of about 3%. 

Has anyone manage this type of situation where the state disallows surcharges to recover credit card fees but is ok with offering a discount for cash/ACH?

Naturally the tricky point is you don't know how the customer will pay until the invoice is due. I know you can write down the invoice through cash receipts entry however that seems like it would get cumbersome and/or require someone to make some calculations on an ongoing basis while doing cash receipts.

Maybe I have this all wrong but my suggestion in Connecticut to recover CC fees is just raise prices 4% and presume everyone pays by credit card and be happy to make more money when some don't.

Or am I overlooking something super basic?

Just to add to this - because a client just sent me an email.

Here in Connecticut - you generally cannot collect a credit card surcharge. Unlike many other states that have loosened these rules, Connecticut law strictly prohibits businesses from adding a fee on top of a listed price just because a customer chooses to pay with a credit card.

The Connecticut "loophole" is your price has to either: 

a. Be stated at the credit card price - and you can give a discount for cash
b. Be stated both ways on the invoice

In my personal opinion it seems like the quick fix to this is to presume that all transactions are going to be made by credit card so adjust your prices up by the processing fee of about 3%. 

Has anyone manage this type of situation where the state disallows surcharges to recover credit card fees but is ok with offering a discount for cash/ACH?

Naturally the tricky point is you don't know how the customer will pay until the invoice is due. I know you can write down the invoice through cash receipts entry however that seems like it would get cumbersome and/or require someone to make some calculations on an ongoing basis while doing cash receipts.

Maybe I have this all wrong but my suggestion in Connecticut to recover CC fees is just raise prices 4% and presume everyone pays by credit card and be happy to make more money when some don't.

Or am I overlooking something super basic?

Just to add to this - because a client just sent me an email.

Here in Connecticut - you generally cannot collect a credit card surcharge. Unlike many other states that have loosened these rules, Connecticut law strictly prohibits businesses from adding a fee on top of a listed price just because a customer chooses to pay with a credit card.

The Connecticut "loophole" is your price has to either: 

a. Be stated at the credit card price - and you can give a discount for cash
b. Be stated both ways on the invoice

In my personal opinion it seems like the quick fix to this is to presume that all transactions are going to be made by credit card so adjust your prices up by the processing fee of about 3%. 

This is a script I implemented about a year ago.  It's different from yours as it's a typical convenience fee, however, it may be able to be modified to look for Deposit Type Cash instead of Deposit Type Credit Card, and to have fee subtracted instead of added.

Accounts Receivable Cash Receipts Entry
Custom VB script to calculate a credit card convenience fee in Sage 100 Accounts Receivable, Cash Receipts Entry.  The convenience fee will be added as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry and the amount of the convenience fee will be included in the cash receipt total.

The Sage 100 script will add a fixed percentage fee as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry.  The convenience fee percentage will be  defined in a Sage 100 user defined table. If a convenience fee is calculated, a new General Ledger Line Type with the general ledger account number and convenience fee amount will be added on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry Lines tab. 

A Sage 100 "Convenience Fee" user-defined check box field will be added to the Sage 100 Accounts Receivable, Cash Receipts Entry header tab that is always checked when Deposit Type is Credit Card and unchecked if the Deposit Type is not Credit Card.  The user will have the ability to check and uncheck the Convenience Fee check box.  The ability to uncheck the box will be useful if the user decides to not charge the customer the convenience fee.  The Sage 100 general ledger account number the convenience fee is charged to will be configurable by the user in a user-defined table.  The program will compare the general ledger account number in Accounts Receivable, Cash Receipts Entry to the Accounts Receivable, Cash Receipts Entry defined in the configuration table, and also evaluate the Convenience Fee user-defined check box field to determine if the convenience fee will be calculated for the customer cash receipt.

A convenience fee will be calculated and added to the customer cash receipt as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry when the following conditions are true:  1. The Convenience Fee user-defined check box field located on the Header tab of the Cash Receipts Entry is checked, and 2. The Deposit Type field located on the Customer Header tab of the Cash Receipts Entry is Credit Card.

Has anyone manage this type of situation where the state disallows surcharges to recover credit card fees but is ok with offering a discount for cash/ACH?

Naturally the tricky point is you don't know how the customer will pay until the invoice is due. I know you can write down the invoice through cash receipts entry however that seems like it would get cumbersome and/or require someone to make some calculations on an ongoing basis while doing cash receipts.

Maybe I have this all wrong but my suggestion in Connecticut to recover CC fees is just raise prices 4% and presume everyone pays by credit card and be happy to make more money when some don't.

Or am I overlooking something super basic?

Just to add to this - because a client just sent me an email.

Here in Connecticut - you generally cannot collect a credit card surcharge. Unlike many other states that have loosened these rules, Connecticut law strictly prohibits businesses from adding a fee on top of a listed price just because a customer chooses to pay with a credit card.

The Connecticut "loophole" is your price has to either: 

a. Be stated at the credit card price - and you can give a discount for cash
b. Be stated both ways on the invoice

In my personal opinion it seems like the quick fix to this is to presume that all transactions are going to be made by credit card so adjust your prices up by the processing fee of about 3%. 

Thanks, Doug. Unfortunately Connecticut doesn't allow convenience fees. The best you can do is quote the full credit card price and discount from there for cash. 

I talked with this client last night. I believe their best option is to treat their products as if all users are going to pay by credit card. Mark them all up 4% with no indication of doing so for the purpose of recouping a processing fee. Then, as a "plan b" if multiple customers complain introduce "our new discount for cash" plan which takes x% off for payment by check or ACH.

Personally I think not many people are going to notice and I advised them against paying for an enhancement or customization since there were likely to be more questions that arose during the implementation that would raise the cost even more.

I think they are going to raise price 4% across the board and let that be their recovery of processing costs.

This is a script I implemented about a year ago.  It's different from yours as it's a typical convenience fee, however, it may be able to be modified to look for Deposit Type Cash instead of Deposit Type Credit Card, and to have fee subtracted instead of added.

Accounts Receivable Cash Receipts Entry
Custom VB script to calculate a credit card convenience fee in Sage 100 Accounts Receivable, Cash Receipts Entry.  The convenience fee will be added as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry and the amount of the convenience fee will be included in the cash receipt total.

The Sage 100 script will add a fixed percentage fee as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry.  The convenience fee percentage will be  defined in a Sage 100 user defined table. If a convenience fee is calculated, a new General Ledger Line Type with the general ledger account number and convenience fee amount will be added on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry Lines tab. 

A Sage 100 "Convenience Fee" user-defined check box field will be added to the Sage 100 Accounts Receivable, Cash Receipts Entry header tab that is always checked when Deposit Type is Credit Card and unchecked if the Deposit Type is not Credit Card.  The user will have the ability to check and uncheck the Convenience Fee check box.  The ability to uncheck the box will be useful if the user decides to not charge the customer the convenience fee.  The Sage 100 general ledger account number the convenience fee is charged to will be configurable by the user in a user-defined table.  The program will compare the general ledger account number in Accounts Receivable, Cash Receipts Entry to the Accounts Receivable, Cash Receipts Entry defined in the configuration table, and also evaluate the Convenience Fee user-defined check box field to determine if the convenience fee will be calculated for the customer cash receipt.

A convenience fee will be calculated and added to the customer cash receipt as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry when the following conditions are true:  1. The Convenience Fee user-defined check box field located on the Header tab of the Cash Receipts Entry is checked, and 2. The Deposit Type field located on the Customer Header tab of the Cash Receipts Entry is Credit Card.

Has anyone manage this type of situation where the state disallows surcharges to recover credit card fees but is ok with offering a discount for cash/ACH?

Naturally the tricky point is you don't know how the customer will pay until the invoice is due. I know you can write down the invoice through cash receipts entry however that seems like it would get cumbersome and/or require someone to make some calculations on an ongoing basis while doing cash receipts.

Maybe I have this all wrong but my suggestion in Connecticut to recover CC fees is just raise prices 4% and presume everyone pays by credit card and be happy to make more money when some don't.

Or am I overlooking something super basic?

This is a script I implemented about a year ago.  It's different from yours as it's a typical convenience fee, however, it may be able to be modified to look for Deposit Type Cash instead of Deposit Type Credit Card, and to have fee subtracted instead of added.

Accounts Receivable Cash Receipts Entry
Custom VB script to calculate a credit card convenience fee in Sage 100 Accounts Receivable, Cash Receipts Entry.  The convenience fee will be added as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry and the amount of the convenience fee will be included in the cash receipt total.

The Sage 100 script will add a fixed percentage fee as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry.  The convenience fee percentage will be  defined in a Sage 100 user defined table. If a convenience fee is calculated, a new General Ledger Line Type with the general ledger account number and convenience fee amount will be added on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry Lines tab. 

A Sage 100 "Convenience Fee" user-defined check box field will be added to the Sage 100 Accounts Receivable, Cash Receipts Entry header tab that is always checked when Deposit Type is Credit Card and unchecked if the Deposit Type is not Credit Card.  The user will have the ability to check and uncheck the Convenience Fee check box.  The ability to uncheck the box will be useful if the user decides to not charge the customer the convenience fee.  The Sage 100 general ledger account number the convenience fee is charged to will be configurable by the user in a user-defined table.  The program will compare the general ledger account number in Accounts Receivable, Cash Receipts Entry to the Accounts Receivable, Cash Receipts Entry defined in the configuration table, and also evaluate the Convenience Fee user-defined check box field to determine if the convenience fee will be calculated for the customer cash receipt.

A convenience fee will be calculated and added to the customer cash receipt as a General Ledger Line Type on the Lines tab of Sage 100 Accounts Receivable, Cash Receipts Entry when the following conditions are true:  1. The Convenience Fee user-defined check box field located on the Header tab of the Cash Receipts Entry is checked, and 2. The Deposit Type field located on the Customer Header tab of the Cash Receipts Entry is Credit Card.

Has anyone manage this type of situation where the state disallows surcharges to recover credit card fees but is ok with offering a discount for cash/ACH?

Naturally the tricky point is you don't know how the customer will pay until the invoice is due. I know you can write down the invoice through cash receipts entry however that seems like it would get cumbersome and/or require someone to make some calculations on an ongoing basis while doing cash receipts.

Maybe I have this all wrong but my suggestion in Connecticut to recover CC fees is just raise prices 4% and presume everyone pays by credit card and be happy to make more money when some don't.

Or am I overlooking something super basic?

Just to add to this - because a client just sent me an email.

Here in Connecticut - you generally cannot collect a credit card surcharge. Unlike many other states that have loosened these rules, Connecticut law strictly prohibits businesses from adding a fee on top of a listed price just because a customer chooses to pay with a credit card.

The Connecticut "loophole" is your price has to either: 

a. Be stated at the credit card price - and you can give a discount for cash
b. Be stated both ways on the invoice

In my personal opinion it seems like the quick fix to this is to presume that all transactions are going to be made by credit card so adjust your prices up by the processing fee of about 3%.