Sage 100

 View Only
  • 1.  Credit Card Expiration notification settings in Sa

    Posted 05-01-2018 08:07
    Credit Card Expiration notification settings in Sage Payments (now Paya) - customer emailed this morning that they called Paya and were told that they could get warnings when a customer card was about to expire. They included a screenshot that appears to indicate that this should happen. The customer says that they are not getting warnings in advance of expiring cards. Do you know if this feature with SPS / Paya works or if there's a special way the customer has to ask Paya to enable the feature (to warn of upcoming credit card expiration) ?


  • 2.  RE: Credit Card Expiration notification settings in Sa

    Posted 05-01-2018 08:09
      |   view attached
    Found this online which leads me to believe that the notification only happens for recurring charges.


  • 3.  RE: Credit Card Expiration notification settings in Sa

    Posted 05-01-2018 08:10
    https://support.sagepayments.com/link/portal/20000/20000/Article/1834/Notification-of-recurring-customer-s-credit-card-expiration


  • 4.  RE: Credit Card Expiration notification settings in Sa

    Posted 05-01-2018 08:16
    I've never seen any warning or alert.


  • 5.  RE: Credit Card Expiration notification settings in Sa

    Posted 05-01-2018 08:21
    I think there may only be an option to get an alert if you have a customer setup with Paya as a recurring charge.