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Creating UDT - v2018 ADV PU 6

  • 1.  Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 13:42
    Created a system UDT (simple two column) and I am not getting very far.  The first time through, I was able to open the table but the second column (description) was not accessible.  I imported information into it, the first column imported fine, but the description was rejected.  An I/O error.  I have since completed deleted the table, created a new one (same name, not luck) and created a second one (different name, no luck)  I shut down the service, stopped any PVX processeses, launched in MAS 90 mode still encountering resistance.

    Is there a repair utility I have forgotten/overlooked?







    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------


  • 2.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 14:08
    Any special characters in the column name?

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 14:18
    Edited by Jeff Schwenk 05-29-2019 14:18
    Just the word Description.  Per a KB article, I have requested a server reboot.

    Very strange.

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 4.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 14:22
    Very odd indeed.  Maybe that is somehow a reserved key word.  Try a different field name perhaps?

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 5.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 15:55
    So I reboot the server, delete the old table, create a new one (different name), only create one column and this is my reward....



    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 6.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 16:09
    WAG:
    Data dictionary file read-only?  Locked by aggressive AV software?

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 7.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 16:23
    System UDT not working.  I set up an IM table without issue.  Wonder if the data dictionary is flakey

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 8.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 17:08
    Restricted NTFS permissions on the MAS_System folder?

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 9.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 17:29
    The UDT was created.  I can see it via DFDM.  It shows both fields.  However, when I edit it, I cannot enter a value for the second one.  Very strange.

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 10.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-29-2019 23:21
    Ok, so I gave up trying to make this work on the clients v2018 installation.  They have been wanting me to migrate the installation to a new Server 2019 OS so moved it tonight and am now running v2019.  And I am still having the same issue though the errors are slightly different.  This time, I created a UDT with three fields instead of two.  I was able to enter data into the first two fields, but the error message appeared when trying to complete the third (last field).

    And for grins and giggles, I created a UDT on my installation of v2019 and I encountered the exact issue there as well.






    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 11.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-30-2019 18:12
    Can someone do me a favor and create a two column SYSTEM UDT in either 2018 or 2019?  Key field is 10 characters multi line and the second field is 30 characdters multi line.  The try to populate the UDT.

    I would like to know if it is fat fingers and old age or a certifiable bug.  Module UDT's are fine.  Just the system.

    TIA

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 12.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-30-2019 18:27
    2018.6 Standard... no problem.


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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 13.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-30-2019 20:06
    Are you using a Canadian version of Sage 100?  Can I call you tomorrow to learn your secret sauce.

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 14.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-31-2019 03:12
    Edited by Dan Burleson 05-31-2019 03:15
    Happens on my 2019.0 Std system when I hit enter after data on the description field.
    Error on entry of the 28th of 30 allocated characters

    ------------------------------
    Dan Burleson
    Software Consultant
    Connex Software
    Corvallis OR
    541-224-6642
    ------------------------------



  • 15.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-31-2019 09:45
    According to Sage marketing, there is no Sage 100 in Canada.  We do not exist.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 16.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-31-2019 10:30
    Well I sometimes forget that Canada is up north..........

    Dan, let me know the case number after you call Sage tech support......

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 17.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-31-2019 22:27
    You might try backing up then rebuilding the data dictionary from kb 76315:  
    Select File, then Run.
    Enter SYZCON in the Program field
    Select OK.
    At the prompt, enter the following command: X=NEW("SY_ACTIVATION_BUS",%SYS_SS)
    Press the ENTER key
    At the prompt, enter the following command: ? X'ACTIVATE("y/y","xxx")
    y/y = module code (for example: A/R, S/O, C/I, or I/M)
    xxx = company code (for example: ABC) 
    1 is returned if the command was successful
    0 is returned if the command failed
    Press the ENTER key
    At the prompt, enter the following command: BYE
    Press the ENTER key 
    Note: When you run the SYZCON script to update data files/tables from the dictionary, we are expecting a '1' to be returned to verify that the command was successful. If a '0' is returned, in SYZCON run the following script to identify the last error message: 

    ? X'LastErrorMsg$  This should give some direction as to the next steps to troubleshoot the issue.

    ------------------------------
    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------



  • 18.  RE: Creating UDT - v2018 ADV PU 6

    Posted 06-03-2019 10:38
    Sage case number is 8007510589 and I see a note added on Jun 1 saying "Need to set up a Sage 100 2018 Premium installation on a virtual machine"​

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    Robert White
    Munjal White Consulting Co.
    Toronto ON
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  • 19.  RE: Creating UDT - v2018 ADV PU 6

    Posted 05-31-2019 21:47
    Apologies if the response is out of sequence. I have the same issue and reported to Sage about 3 weeks ago.  Spoke to Paul at Sage support a week ago but no feedback since that original call. Will update this when I hear anything worthwhile

    ------------------------------
    Robert White
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 20.  RE: Creating UDT - v2018 ADV PU 6

    Posted 06-02-2019 18:22
    Robert.  What was your case ID?  Will send in a support ticket request and cross reference your ticket.

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 21.  RE: Creating UDT - v2018 ADV PU 6

    Posted 06-04-2019 15:23
    ​FYI, my case has been forwarded to Scott Brady who has duplicated the issue and is writing it up for engineering.  No indication of ETA of solution yet

    ------------------------------
    Robert White
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 22.  RE: Creating UDT - v2018 ADV PU 6

    Posted 06-05-2019 09:54
    ​Response from Scott Brady at Sage.  Not happy with the response, but I guess I'll wait to see some kind of fix before getting too upset.  

    In regards to your reported issue:

     

    Error: "The column is not in the IOList" when populating a UDF for System User Defined Table

     

    I published KB97911 with the issue on our knowledgebase and submitted the defect to our engineers.

     

    Typically these type of defects will be scheduled for Sage 100 2020 which is scheduled for Sept 2019 release. Once they fix on 2020, it will be determined if it can also be incorporated into the Product Updates that are released at that time – 2018.8 & 2019.3

     

    As with all program fixes, a fix can be released before the scheduled release date once the fix is complete and the customer signs a Pre-Release form.

     

    I will change the status of your case to Fix-Pending – I will later close the case since the issue is now with engineering.



    ------------------------------
    Robert White
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 23.  RE: Creating UDT - v2018 ADV PU 6

    Posted 06-05-2019 10:43
    Do we know if UDT's created in earlier version and gone through upgrade/conversion process fail the same when trying to add add'l information to the UDT?  Do Module Based UDT's (rather than System) fail the same way?
    I often use System UDT's so this could be a big problem.
    Thanks


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    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------