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  • 1.  Created By and Created On information is missing

    Posted 04-05-2012 07:54
    Created By and Created On information is missing from System Information window in Invoice History Inquiry"" This write-up specifies 4.20, but the issue also happens on 4.40.0.6. http://www.sagesoftwareonline.com/sw_attach/kdb.asp?isresolutionconceptid=489106 Anyone aware of any workaround?


  • 2.  RE: Created By and Created On information is missing

    Posted 04-05-2012 07:57
    Why do you need it? And if you look at the Engineering Status, it shows: Engineering Status: Closed - NAB (What does NAB mean?) Version Corrected: Fix Expected In Product Update: NS (And what does NS mean?)


  • 3.  RE: Created By and Created On information is missing

    Posted 04-05-2012 08:00
    Client wants to know who created an invoice. NAB = not a bug (Although I don't see how that's accurate. Clearly it's a bug because the Created By and Created On info is present during Invoice Entry; it's just not making it to History.


  • 4.  RE: Created By and Created On information is missing

    Posted 04-05-2012 08:00
    It does have Last Updated By and Last Updated On - would those work?


  • 5.  RE: Created By and Created On information is missing

    Posted 04-05-2012 08:06
    Can't use Last Updated info because that's simply based on when the Sales Journal was posted. For this client, this users that enter/create the invoices aren't the same people that post them.


  • 6.  RE: Created By and Created On information is missing

    Posted 04-05-2012 08:08
    Could these be invoices from pre-4.1 upgrade? I think we saw that some of the upgraded data automatically stuck in the ID of whoever was logged in when the data was updated to framework. That was for data entry files - I don't know how it treated history files - perhaps left the field blank? Just a WAG.


  • 7.  RE: Created By and Created On information is missing

    Posted 04-05-2012 08:13
    That certainly could be one cause of it, @WayneSchulz, but I confirmed that it happens on newly created A/R and S/O invoices.


  • 8.  RE: Created By and Created On information is missing

    Posted 04-05-2012 08:14
    Anyone happen to know if this is still an issue in 4.5?


  • 9.  RE: Created By and Created On information is missing

    Posted 04-05-2012 08:47
    Just got word that it's still an issue in 4.50.0.0. Pathetic! At this point the only workarounds I've come up with are: 1. Create a ""required"" drop-down UDF with users' names, for the user to pick their name on each invoice they create. Only problem is that there's nothing preventing them from selecting the wrong name. OR 2. Create a ""locked"" UDF to store the user's name along with a Script that auto-populates it based on the MAS 90 user logon - and have that data flow to history. (It doesn't appear standard functionality can accomplish this, e.g., Business Object UDF or via the Data Sources tab in UDF Maint).


  • 10.  RE: Created By and Created On information is missing

    Posted 04-05-2012 09:58
    There is a user key in AR_InvoiceHistoryHeader that I believe is the one who entered the invoice. There is also a UserUpdatedKey so I believe they are different.