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  • 1.  Copying company data to test company

    Posted 03-05-2020 12:09
    I am copying data to a test company and it has been stuck on "Copying credit card data" for about an hour. Is there a workaround??

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    Therese Logeais, Technology Integrators
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  • 2.  RE: Copying company data to test company

    Posted 03-05-2020 12:12
    Do the copy from a workstation without Paya installed.  There will be an error, but it seems to work otherwise.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: Copying company data to test company

    Posted 03-05-2020 12:12
    I don't think there is, but all the credit card data gets copied too.  Very annoying.  And it's not any faster the 2nd time either. 


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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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  • 4.  RE: Copying company data to test company

    Posted 03-05-2020 12:16
    Thanks @Kevin Moyes - I'll have to remember that next time. The copy just finished. Only took an hour and a half....​

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    Therese Logeais, Technology Integrators
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  • 5.  RE: Copying company data to test company

    Posted 03-05-2020 12:18
    You're welcome.  I discovered this by accident... on a customer where we have so much automation they set up a server for just that, but we never installed Paya on it.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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