I have run into Copy issues (don't recall if it was the same) when the workstation did not have the Paya desktop installed. When I switched to a workstation that did the copy ran without issue.
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Jeff Schwenk
FORMER 90M Board Member -140,000,000 is a TERRIBLE thing to waste!!!
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
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Original Message:
Sent: 02-24-2022 22:29
From: Jim Woodhead
Subject: Copy Company Failing
You could put a blank sy_classenhancement.m4a for the company copy to test
Jim
Sent from my iPhone. Please excuse any typos.
Do they have APS531 records in Sy_enhancement and Sy_enhancementmodule didn't get deleted. Jim
Sent from my iPhone. Please excuse any typos.
Original Message:
Sent: 2/24/2022 10:23:00 PM
From: John Wilder
Subject: RE: Copy Company Failing
Screenshot here:

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John Wilder
Technology Integrators
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Original Message:
Sent: 02-24-2022 22:20
From: Jim Woodhead
Subject: Copy Company Failing
What records do they have In Sy_class enhancement file?
Original Message:
Sent: 2/24/2022 10:14:00 PM
From: John Wilder
Subject: RE: Copy Company Failing
No luck Jeff, but thanks.
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John Wilder
Technology Integrators
Original Message:
Sent: 02-23-2022 20:09
From: Jeff Schwenk
Subject: Copy Company Failing
Perhaps this?
KB 94583
Error: ":" (colon) appears when Copying a Company and various other tasks
Created on 11-29-2018 | Last modified on 11-16-2021
<kanisa_authored_doc style="box-sizing: border-box;">Summary
<content style="box-sizing: border-box;">
Error: ":" (colon) appears when Copying a Company when EBizCharge is Installed
colon in a blank white box appears in various tasks with 3rd party modifications installed.
</content>
Cause
<content style="box-sizing: border-box;">
Bad record in MAS90/MAS_SYSTEM/SY_ClassEnhancement.M4T
</content>
Resolution
<content style="box-sizing: border-box;">
- Open Library Master, Utilities, Data File Display and Maintenance.
- Browse and open the MAS90/MAS_SYSTEM/SY_ClassEnhancement.M4T file
- Click the Key scan and locate the SY_Company_UI.pvc record from the list
- Notice Fields 5 and 6 each have 2 trailing spaces
- Edit Field 5 and remove all trailing spaces
- Edit Field 6 and remove all trailing spaces
- Test the Copy Company Feature
NOTE: EBizCharge might have a fix for this issue as well
</content>
Keywords
</kanisa_authored_doc>
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Jeff Schwenk
FORMER 90M Board Member -140,000,000 is a TERRIBLE thing to waste!!!
Bottomline Software, Inc.
Waynesboro VA
540-221-4444