90 Minds Content Library Committee

Meeting Minutes – April 15, 2025

Meeting Summary

The committee discussed restructuring their organization, implementing new systems for problem-solving and knowledge sharing, and improving communication channels. Key topics included incentivizing member content submissions, integrating Sage product knowledge, outreach to ISVs, and improving the accessibility and value of the Content Library.

A new committee structure was proposed, with Jim volunteering to serve as the Committee Manager. Strategies for implementing an early warning system, improving Sage product integration, and recognizing member contributions were discussed.

The committee emphasized the importance of streamlining content submission, enhancing monthly reporting, and encouraging more proactive participation in the resource library.

Action Items

• Jim to prepare the agenda for next month's meeting.

• Wayne to write up a summary of the benefits of the Google Drive and its effectiveness.

• Steve to run monthly reports on new content and post updates to the consulting community.

• Anne to formalize the content submission process and explore contests or incentives.

• Anne to create a dedicated email for content submissions.

• Anne to add a homepage button for submitting problem-solving examples.

• Anne to set up quarterly ISV check-ins to gather updates and contact info.

• Anne to reschedule the Anvil demo as a virtual session.

• Anne to send out membership surveys and update contact info, including Google accounts.

• Committee to draft monthly prompts encouraging member content contributions.

• Anne to explore a badge/ribbon recognition system for content contributors.

2025–2026 Committee Goals Summary

• Establish a Centralized, User-Friendly Library: Create a well-organized content hub for members.

• Support MOTM Content Capture: Curate and archive conference materials for future reference.

• Align Content with Learning Themes: Connect library updates with educational priorities.

• Encourage Community Contribution: Use prompts, contests, and interviews to gather real-world insights.

• Deliver Monthly Updates: Issue regular recaps on new resources and highlights.

• Ensure Multi-Platform Accessibility: Make content accessible and valuable across formats.

• Build Out Sage Content Resources: Include install guides, product updates, and user-shared solutions.

• Expand Coverage to Other Publishers: Develop similar resource areas for other ERP tools and ISVs.

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Anne Sawyer
Executive Director
90 Minds Inc.
Sunset Beach CA
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I did some thinking on this:

• Create a Google Form for faster submissions, anonymity ( when desired ) and easier remote access
  • This supplements Higher Logic
  • Can still use HL - perhaps someone from the committee pulls their knowledge off the forum and into the Google Form(?)
• Provide a prize that can be earned for participation over an 8 month period ( 1 submission per month )
  • We probably need to define a submission - maybe make it "accepted submission"

Here's a sample announcement we might use as a starting point.

I haven't created the form yet but envision something with minimal number of fields so it can be completed quickly.

 

Share Technical Solutions Quickly with Google Knowledge Form - Earn A Trip to MOTM 2026 San Diego! 

You can now submit your response via our quick one-minute Google Form (URL forthcoming). This is in addition to the public Higher Logic forums, and you're welcome to continue to share in the public forum if you're more comfortable doing so.

Here's why a Google Form is being used to supplement the forum:

1. Fewer proactive postings in open forums, and we're losing good information.
   
   

2. The form lets you submit tips anonymously with no peer pile‑on, no awkward "clarification" calls from a vendor or publisher.
   
   

3. We all tend to hold onto knowledge, promising ourselves that we'll share later when we find a solution. However, we often get pulled in so many directions that these technical issues never get documented, especially when we're unsure if the information is public. Using a readily available form can make submitting information faster.
   
   

Quickly report Sage 100 glitches, bugs, ISV errors, and other problems using this mobile-friendly form. It takes less than a minute to document the issue so we can track it. You can remain anonymous if you'd like.

Submit information as soon as you encounter an issue, even if you're unsure it's an actual bug.

From there, the Content Committee takes over. We'll track the issue, gather and document more information, and save it  for our group  knowledge hub. 

It only takes 30 seconds, can be done from your phone or ipad,  and might save other consultants and their clients hours of searching for information that is frequently  poorly indexed or not published at all.

Knowledge is lost when consultants retire, move to other companies, or simply forget. Capture your insights before they disappear - this will benefit your team and safeguard your hard-earned reputation.

Submit at least one qualified tip per month for eight months to be entered into a drawing for a free trip to MOTM 2026. The prize includes conference fees, three nights hotel accommodation, and airfare (terms and conditions apply; no substitutions).

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------

Original Message:
Sent: 4/17/2025 9:32:00 AM
From: Wayne Schulz
Subject: RE: Content Library Meeting Summary and 2025 Goals - April 2025

I did some thinking on this:

• Create a Google Form for faster submissions, anonymity ( when desired ) and easier remote access
  • This supplements Higher Logic
  • Can still use HL - perhaps someone from the committee pulls their knowledge off the forum and into the Google Form(?)
• Provide a prize that can be earned for participation over an 8 month period ( 1 submission per month )
  • We probably need to define a submission - maybe make it "accepted submission"

Here's a sample announcement we might use as a starting point.

I haven't created the form yet but envision something with minimal number of fields so it can be completed quickly.

 

Share Technical Solutions Quickly with Google Knowledge Form - Earn A Trip to MOTM 2026 San Diego! 

You can now submit your response via our quick one-minute Google Form (URL forthcoming). This is in addition to the public Higher Logic forums, and you're welcome to continue to share in the public forum if you're more comfortable doing so.

Here's why a Google Form is being used to supplement the forum:

1. Fewer proactive postings in open forums, and we're losing good information.
   
   

2. The form lets you submit tips anonymously with no peer pile‑on, no awkward "clarification" calls from a vendor or publisher.
   
   

3. We all tend to hold onto knowledge, promising ourselves that we'll share later when we find a solution. However, we often get pulled in so many directions that these technical issues never get documented, especially when we're unsure if the information is public. Using a readily available form can make submitting information faster.
   
   

Quickly report Sage 100 glitches, bugs, ISV errors, and other problems using this mobile-friendly form. It takes less than a minute to document the issue so we can track it. You can remain anonymous if you'd like.

Submit information as soon as you encounter an issue, even if you're unsure it's an actual bug.

From there, the Content Committee takes over. We'll track the issue, gather and document more information, and save it  for our group  knowledge hub. 

It only takes 30 seconds, can be done from your phone or ipad,  and might save other consultants and their clients hours of searching for information that is frequently  poorly indexed or not published at all.

Knowledge is lost when consultants retire, move to other companies, or simply forget. Capture your insights before they disappear - this will benefit your team and safeguard your hard-earned reputation.

Submit at least one qualified tip per month for eight months to be entered into a drawing for a free trip to MOTM 2026. The prize includes conference fees, three nights hotel accommodation, and airfare (terms and conditions apply; no substitutions).

------------------------------
Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
CT
------------------------------